Subject: New Activity [#5612940] 9617414208 - Pending Mattress Complaint
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 14:22:56 +0000

Hi Ali Adil,

Laith Almohamd has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5612940#5612940 

9617414208 - Pending Mattress Complaint 

Requester 

Hanan  [email-masked]

    Agent Response 

Urgent Reminder    Hi Team.      Pending Mattress replacement  Order Number: 9617414208 CRM: 4666150 Order Date: 25-Nov-2020  Issue Description: With Ref CRM 4502399 closing remarks, the mattress was scheduled to be replaced before 20th Jan 2023 but unfortunately it has still not been fulfilled till now.     Cx has shared the pictures and the new CRM was approved on 22/03/2023 please assist to set a date for the final resolution.   Thanks & Regards,  Laith 

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