Subject: New Reply Received - 29072103244720230128 - Damaged WWD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 12:44:01 +0000 (UTC)

Hi Ali Adil,  The customer has responded to the ticket.  29072103244720230128 - Damaged WWD  Ticket comment <div dir="auto">
<div>Dear,</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">I need replacement as soon as possible. </div>
<div dir="auto">Your staff couldnt fix the issue. </div>
<div dir="auto"><br></div>
<div dir="auto">Please call me </div>
<div dir="auto">0585876261<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 5 Apr 2023, 20:52 SIMON CYRIL, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto"></div>
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<div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>From: <strong class="gmail_sendername" dir="auto">Home Box</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Fri, 31 Mar 2023, 10:55 am<br>Subject: Re: [#5955809] - 29072103244720230128 - Damaged WWD<br>To:  &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
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<br><br><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style="line-height:1.2;margin-top:14pt;margin-bottom:12pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">Dear Customer,</span></div>
<div dir="ltr" style="line-height:1.2;margin-top:14pt;margin-bottom:12pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">Thank you for reaching out to us.</span></div>
<div dir="ltr" style="line-height:1.2;margin-top:14pt;margin-bottom:12pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap" dir="ltr">We have registered your complaint under ID (4765284). Please accept our apologies once again.</span></div>
<div dir="ltr" style="line-height:1.2;margin-top:14pt;margin-bottom:12pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">The team has been informed and they will be contacting you shortly in order to inspect and get this sorted out for you. This process can take between 3-5 days.</span></div>
<div dir="ltr" style="line-height:1.2;margin-top:14pt;margin-bottom:12pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">We really appreciate your patience and cooperation with us.</span></div>
<div dir="ltr" style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10.5pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">Your friends,</span></div>
<div dir="ltr" style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10.5pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap" dir="ltr">The HomeBox Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5955809