Subject: New Reply Received - 29002606332220210501 Damaged WWD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 09:58:28 +0000

Hi Ali Adil,  The customer has responded to the ticket.  29002606332220210501  Damaged WWD  Ticket comment <div dir="auto">Hello<div dir="auto"><br></div>
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<div dir="auto">Please send your person and fix it as soon as possible. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 13 Apr 2023, 8:18 am Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Sheima,<br><br>Thank you for shopping with us.<br><br>We have reviewed your case, and we are sorry to inform you that, as per our company policy, we are not able to return the dining set as it has already been assembled at your residence. We do not accept the return of products that have already been assembled. We reserve the right to check for defects and will repair or replace the defective products at our discretion. <br><br><strong>Please keep in mind the the item is out of stock for replacement.<br></strong><br><strong dir="ltr">We are sorry, but we are only offering a repair with L clamps. Please confirm this so we can notify the team to arrange a schedule. Kindly note that no alternative solution can be provided.<br></strong><br>​Looking forward to hear from you.<br><br>Your Friends,<br>The support team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5932625