Subject: New Reply Received - 9423476594 - WWD issue
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 17:44:46 +0000 (UTC)

Hi Ali Adil,  The customer has responded to the ticket.  9423476594 - WWD issue  Ticket comment <div dir="ltr">Dear Team,<div><br></div>
<div>Please find enclosed. Request you to look into the matter at the earliest.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Apr 12, 2023 at 7:36 AM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 6033065</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 6033065<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Ali Adil : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Malikka,<br><br>Thank you for contacting us. <br><br>​We would be happy to help you. However, for us to check and investigate, we would need some more information. Please share with us the images and a video demonstrating the issue so we can check and assist you further.<br><br>Looking forward to hearing from you.<br><br>Your friends,<br>The Support Team</div></div></div>
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Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044017195781'>WhatsApp Video 2023-04-11 at 3.07.05 PM.mp4</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6033065