Subject: RE: *Customer not available today #29001004032020230329
From: Roaa Alismaeil <[email-masked]>
To: Murali Govindaraj <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, Homebox Sharjahma <[email-masked]>, Homebox Sharjahsm <[email-masked]>, crys_hb <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 4 Apr 2023 07:04:57 +0000

Dear  [email-masked]<mailto:[email-masked]>

Best Regards,
Roaa Alismaeil
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Murali Govindaraj [mailto:[email-masked]]
Sent: Tuesday, April 4, 2023 10:01 AM
To: Roaa Alismaeil
Cc: HBUAE DELIVERY; Homebox Sharjahma; Homebox Sharjahsm; crys_hb; HomeBox Customercare UAE; [email-masked]
Subject: RE: *Customer not available today #29001004032020230329

Dear @Roaa Alismaeil<mailto:[email-masked]>- Kindly check once again from your end..

Regards
[A close up of a sign  Description automatically generated]

Murali.G
COD
Sharjah Feeder warehouse Incharge
M  :  +971 501992685
[email-masked]<mailto:[email-masked]>
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CMurali.Govindaraj%40landmarkgroup.com%7C6a9eefadeaad419d850d08d925bee93e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637582324145049323%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=nZCPCBk05mYAonmB28XHA%2FogNN9xDtleflv9f5QpaZ0%3D&reserved=0>

From: Roaa Alismaeil <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 4, 2023 10:40 AM
To: Murali Govindaraj <[email-masked]<mailto:[email-masked]>>
Cc: HBUAE DELIVERY <[email-masked]<mailto:[email-masked]>>; Homebox Sharjahma <[email-masked]<mailto:[email-masked]>>; Homebox Sharjahsm <[email-masked]<mailto:[email-masked]>>; crys_hb <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: RE: *Customer not available today #29001004032020230329

CAUTION: External email sender. Use care when clicking on links or opening attachments!
[email-masked]<mailto:[email-masked]>

Best Regards,
Roaa Alismaeil
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Murali Govindaraj [mailto:[email-masked]]
Sent: Tuesday, April 4, 2023 9:29 AM
To: crys_hb; HomeBox Customercare UAE; [email-masked]<mailto:[email-masked]>
Cc: HBUAE DELIVERY; Homebox Sharjahma; Homebox Sharjahsm
Subject: *Customer not available today #29001004032020230329
Importance: High

Dear,
@crys_hb<mailto:[email-masked]>@HomeBox Customercare UAE<mailto:[email-masked]>@[email-masked]<mailto:[email-masked]>
  Kindly find the CRM given below..

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4777774

4/4/2023 10:26:51 AM

29001004032020230329

IBRAHIM ALI 0544994904

0544994904

CTD Exceptions

Operational - Logistic

Customer not available

Closed

Theen Sulaiman

UAE

As per team, cx not available today, kindly check.. team: Fazal Abbas AMJD

-

-

-

215598

04-Apr-2023

Regards
[A close up of a sign  Description automatically generated]

Murali.G
COD
Sharjah Feeder warehouse Incharge
M  :  +971 501992685
[email-masked]<mailto:[email-masked]>
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CMurali.Govindaraj%40landmarkgroup.com%7C6a9eefadeaad419d850d08d925bee93e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637582324145049323%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=nZCPCBk05mYAonmB28XHA%2FogNN9xDtleflv9f5QpaZ0%3D&reserved=0>

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