Subject: Fwd: [#5872091] - order # 9418305387 - Refund to be processed
From: Home Box <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 03 Apr 2023 06:17:07 +0000

​Dear team,     ​customer returned 2 quantity from 164799482  , 164799887 but as per confirmation only 1 QTY received for both of the items.  ​   But customer still insist that she returned them please check and advise.  ​   Order number 9418305387.  ​   Regards,  Sanaa Hammad.         
                           
                            On
                            Sun, 26 Mar at  9:26 PM
                            ,  Dua <[email-masked]>  wrote:
                                The return amount is wrong!!!!! I have returned a total of 10 items. I turned 2 of the Fiha Round Framed Wall Art and 2 of the Fiha Swirl Framed Picture?! Why there are only 1 of each?!    

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 On Sun, 26 Mar 2023 at 16:38 Home Box <[email-masked]> wrote: 

	   Hi Dua,  Sorry for the delay and we apologise for the inconvenience caused.   The refund for the order ID 9418305387 has been processed for AED 459.05 on (26th Mar 2023), refund will go to your original payment method.   Refunds may require 7-14 additional business days to process as per the bank norms.   In case you do not see the refund in the given time frame, please contact Tabby (Tabby was used for payment gateway).   Once again, sincere apologies and thank you for your patience.   Feel free to get in touch with us for further assistance.    Your Friends, The Homebox Support Team