Subject: RE: Customer no answer / Sw/off #29038101468220230325
From: Luma AbuSharekh <[email-masked]>
To: "Gouskather Mohamed Hussain" <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>
Date: Sat, 1 Apr 2023 16:18:08 +0000

[email-masked]<mailto:[email-masked]>
Best Regards,
Lama Abusharekh
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

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From: Gouskather Mohamed Hussain [mailto:[email-masked]]
Sent: Saturday, April 1, 2023 7:13 PM
To: HomeBox Customercare UAE; crys_hb; [email-masked]
Cc: HBUAE DELIVERY
Subject: Customer no answer / Sw/off #29038101468220230325

Dear team

Kindly find the crm & do the needful

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4770256

4/1/2023 8:12:35 PM

29038101468220230325

AMZ-doja abdulla

0509414221

CTD Exceptions

Other - CTD Exception

Customer no answer / Sw/off

Closed

Ramesh Narayanan

UAE

refer crm 4763523 & 4767285 customer not responding for delivery team calls. team - Waseem RKT

-

-

-

256212

01-Apr-2023

Regards
Gous kather
0501865011

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