Subject: New Reply Received - Call back request - 9415997655
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 01 Apr 2023 13:02:36 +0000

Hi Ali Adil,  The customer has responded to the ticket.  Call back request - 9415997655  Ticket comment <div dir="auto">To date from 10 March nothing has been done .. I requested for an Escalation from your unprofessional team and no one responded. <div dir="auto"><br></div>
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<div>On Thu, 30 Mar 2023, 8:30 am Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Nasr,<br><br>Thank you for contacting us.<br><br>We have reviewed your case, and we are sorry to inform you that, as per our company policy, we are not able to provide any services since the item is damaged due to a misuse issue.<br><br>We are sorry, but we are not able to provide assistance in this case. Please accept our apologies.<br><br>However, we would value feedback because it allows us to improve the quality of our services.<br><br>Thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The support team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5931444