Subject: New Reply Received - 9421711198 - RDO
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 01 Apr 2023 06:17:47 +0000

Hi Ali Adil,  The customer has responded to the ticket.  9421711198 - RDO  Ticket comment <div>Thank you</div>
<div>How about the green tray<br><br><div dir="ltr">Sara Osman</div>
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<div>On 1 Apr 2023, at 10:08 AM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
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<span dir="ltr" style='color: rgb(0, 0, 0); font-family: "Times New Roman"; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>Dear Customer</span>,<br><br><span dir="ltr" style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Thank you for reaching out to us.</span>
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<div dir="ltr" style="line-height:1.2;margin-top:14pt;margin-bottom:12pt"><span dir="ltr" style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">We have registered your request for the mattress return under ID (4767207).</span></div>
<div dir="ltr" style="line-height:1.2;margin-top:14pt;margin-bottom:12pt"><span dir="ltr" style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">The team has been informed and they will be contacting you shortly in order to get this sorted out for you. This process can take between 3-5 days. Please make sure that the mattress remains in its original packaging.</span></div>
<div dir="ltr" style="line-height:1.2;margin-top:14pt;margin-bottom:12pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">We really appreciate your patience and cooperation with us.</span></div>
<div dir="ltr" style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10.5pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Your friends,</span></div>
<div dir="ltr" style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span dir="ltr" style="font-size:10.5pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">The HomeBox Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5960539