Subject: Note Added - [#5948688] 9421628351 - Late Shipping
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 11:02:53 +0000 (UTC)

Hi ,    Vaishak Piriyarath added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5948688    Subject:  9421628351 - Late Shipping   Requester: salwa    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Dear Team,</span></div>
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<span style="mso-fareast-language:EN-US">The order was handed over on
</span><span class="c111"><b><span style="font-size:9.0pt">24-MAR-2023. Please find the attached details.
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<div class="MsoNormal">Thanks &amp; Regards,</div>
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<div class="MsoNormal">Vaishak.Palli Piriyarath</div>
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<div class="MsoNormal">Ph: +971503579313</div>
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<div>From:<span lang="EN-US"> Home Box &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, 30 March 2023 5:06 AM<br>
<b>To:</b> Vaishak Piriyarath &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> Fwd: [#5948688] - 9421628351 - Late Shipping</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Vaishak,<br>
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<strong><span style='font-family:"Segoe UI",sans-serif'>Late Shipping - Not Handed To the Courier</span></strong><b><br>
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Order Number: 9421628351<br>
AWB: 1000019860039</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Order Date: 23/03/2023<br>
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Issue Description: The order was placed on 23/03/2023 but was not handed to the courier until now.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Kindly check and assist.<br>
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Thanks &amp; Regards,<br>
Aws.</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Thu, 30 Mar at 5:03 AM
<span class="separator">, salwa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:51 AM, 30th Mar</span></div>
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<span style="font-size:10.0pt;color:#3F3F46">Hello, welcome to HomeBox!</span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span style="font-size:10.0pt;color:#3F3F46">
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">مرحبا، شكراً للتواصل مع هوم بوكس</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>! </span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46"><span dir="RTL"></span><span dir="RTL"></span>،
 أنا هانا، بوت الدعم الخاص بك</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:51 AM, 30th Mar</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">What language do you prefer?
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">ما هي اللغة التي تفضلها؟</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">أدخل 2 للغة العربية</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>✍️</span><span style="font-size:10.0pt;color:#3F3F46">
<span lang="AR-SA" dir="RTL">يرجى إدخال اسمك</span></span>
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<span lang="AR-SA" dir="RTL">كيف يمكنني مساعدتك به اليوم</span><br>
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1 - <span lang="AR-SA" dir="RTL">للمساعدة في انشاء طلب جديد</span><br>
2 - <span lang="AR-SA" dir="RTL">العروض والخصومات</span><br>
3 - <span lang="AR-SA" dir="RTL">للتحقق من حالة الطلب او التسليم</span><br>
4 - <span lang="AR-SA" dir="RTL">للاسئلة حول الارجاع او استرداد المبلغ</span><br>
5 - <span lang="AR-SA" dir="RTL">للشكاوي</span><br>
6 - <span lang="AR-SA" dir="RTL">لمعرفة مواقع المتاجر </span><br>
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<span lang="AR-SA" dir="RTL">الرجاء الرد باستخدام رقم واحد فقط يتوافق مع خيارك في أي وقت للعودة إلى القائمة الرئيسية يرجى الرد
</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>"/0</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">""<br>
<span lang="AR-SA" dir="RTL">يرجى المشاركة برقم الطلب (إذا قمت بتقديم الطلب أون لائن) أو رقم الفاتورة (إذا قمت بعملية الشراء في المتجر). سيتم ذكر رقم الطلب في رسالة البريد الإلكتروني الخاصة بالتأكيد</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
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<span lang="AR-SA" dir="RTL">إذا لم يكن لديك رقم طلب أو فاتورة ، فيرجى مشاركة رقم الهاتف الذي تم استخدامه أثناء تاكيد الطلب بتنسيق 0512345678</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>""</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">يرجى مشاركة البريد الاكتروني الخاص بك</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:52 AM, 30th Mar</span></div>
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</td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">salwa</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1049" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:53 AM, 30th Mar</span></div>
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</td>
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<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1048" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"><br>
<span lang="AR-SA" dir="RTL">شكرًا لك ، يُرجى الرد الآن برقم واحد يتوافق مع سؤالك</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>:<br>
<br>
<br>
1. <span lang="AR-SA" dir="RTL">متى سأحصل على طلبي؟</span><br>
2. <span lang="AR-SA" dir="RTL">تغيير تاريخ التسليم لطلبي</span><br>
3. <span lang="AR-SA" dir="RTL">تغيير عنوان التسليم الخاص بي</span><br>
4. <span lang="AR-SA" dir="RTL">تحديث رقم الهاتف البديل للتسليم</span><br>
5. <span lang="AR-SA" dir="RTL">للأسئلة حول تركيب طلب الأثاث الخاص بي</span><br>
6. <span lang="AR-SA" dir="RTL">للشكاوى بخصوص تسليم طلبي</span><br>
7. <span lang="AR-SA" dir="RTL">لدي سؤال آخر حول تسليم طلبي</span><br>
<br>
<span lang="AR-SA" dir="RTL">الرجاء الرد برقم واحد فقط. مثال للرد </span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>"1"
<span lang="AR-SA" dir="RTL">للتحقق من حالة طلبك</span></span></div>
<div></div>
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</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:53 AM, 30th Mar</span></div>
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<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">salwa</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1047" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">6</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:53 AM, 30th Mar</span></div>
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<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1046" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">إذا كنت تتحقق من حالة طلب توضيل الأثاث ، فسيتم التوصيل في التاريخ الذي حددته إثناء تقديم الطلب</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.<br>
<span lang="AR-SA" dir="RTL">بالنسبة إلى العناصر بخلاف الأثاث ، يستغرق توصيلها من 3 إلى 5 أيام عمل</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
<br>
<br>
<span lang="AR-SA" dir="RTL">سيتم التواصل معك من قبل فريق الشحن قبل الوصول إليك للتوصيل</span></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:53 AM, 30th Mar</span></div>
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</div>
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</td>
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<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1045" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">سنطلب منك بمزيدًا من المعلومات لكي نحقق في مشكلتك بشكل أكبر</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>
 .</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:53 AM, 30th Mar</span></div>
<div></div>
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</div>
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<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1044" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">يرجى توضيح استفسارك بالإضافة إلى تضمين أكثر ما تستطع من التفاصيل في رسالة واحدة</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:53 AM, 30th Mar</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
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<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">salwa</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1043" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">941628351</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:56 AM, 30th Mar</span></div>
<div></div>
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</td>
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<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1042" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرًا لك. إذا كنت قد انتهيت من إدخال المعلومات الآن ، يرجى الرد 1. بمجرد الرد 1 ، سأبدأ في معالجة طلبك</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:56 AM, 30th Mar</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">salwa</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1041" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:57 AM, 30th Mar</span></div>
<div></div>
<div></div>
</div>
</td>
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<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1040" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرًا لك ، سأقوم بتحويل كل هذه المعلومات إلى الوكيل لفريق الدعم لمساعدتك</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:57 AM, 30th Mar</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah UAE HB</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1039" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">""<span lang="AR-SA" dir="RTL">معظم الطلبات يتم معالجتها في أقل من 30 دقيقة، قد تستغرق بعض الطلبات ما يصل إلى 4 ساعات</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
<br>
<span lang="AR-SA" dir="RTL">يرجى عدم الرد أو إرسال أي رسائل أخرى.لأن هذا قد تؤدي إلى تعطيل عملية المعالجة التلقائية لطلبك</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
<br>
<span lang="AR-SA" dir="RTL">يرجى الانتظار للحصول على رد مني. سأعود إليك في أقرب وقت ممكن</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
<br>
<span lang="AR-SA" dir="RTL">شكرا لك على صبرك</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.""</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:57 AM, 30th Mar</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1038" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرا لتواصلك مع هومبوكس معك أوس, من فضلك أمهلني قليلا من الوقت حتى أقوم بمراجعة الأمر</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:57 AM, 30th Mar</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">salwa</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1037" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:57 AM, 30th Mar</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">salwa</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1036" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Ok</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:58 AM, 30th Mar</span></div>
<div></div>
<div></div>
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1035" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرا لانتظارك</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:59 AM, 30th Mar</span></div>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1034" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">نعتذر منك عن الازعاج و التأخير الغير مقصود الحاصل</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">04:59 AM, 30th Mar</span></div>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1033" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">من فضلك سجلي رقم طلبك الصحيح هو 9421628351</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:00 AM, 30th Mar</span></div>
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<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1032" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">للأسف كان هناك تأخير في شحن طلبك</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">سوف أقوم الاّن برفع شكوى للفريق المعني لشحن الطلب كأولوية قصوى ليتم التوصيل خلال 1-2 أيام</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:00 AM, 30th Mar</span></div>
<div></div>
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</div>
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<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
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<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1031" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">نرجو منك قبول اعتذارنا عن هذا</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
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</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:00 AM, 30th Mar</span></div>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">salwa</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1030" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">9421628351</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:01 AM, 30th Mar</span></div>
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<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1029" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">سوف نقوم باعلامك عند شحن الطلب على</span><span dir="LTR"></span><span dir="LTR"></span><span lang="AR-SA" style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>
</span><span style="font-size:10.0pt;color:#3F3F46"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:02 AM, 30th Mar</span></div>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1028" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرا لتفهمك و صبرك معنا</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
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</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:02 AM, 30th Mar</span></div>
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<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
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<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">salwa</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1027" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Thanks</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:03 AM, 30th Mar</span></div>
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</td>
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<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">نحن هنا لمساعدتك في أي وقت, ما عليك سوى الرد على هذه المحادثة في حال كان لديك استفسارات أو احتجت أي مساعدة</span><span style="font-size:10.0pt;color:#3F3F46"><br>
<span lang="AR-SA" dir="RTL">كان معك أوس, شكرا لاختيارك هوم بوكس</span></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:03 AM, 30th Mar</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">salwa</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Welcome</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">05:03 AM, 30th Mar</span></div>
<div></div>
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</td>
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<tr>
<td style="padding:0cm 11.25pt 0cm 11.25pt"></td>
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</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<table class="MsoNormalTable" border="0" cellpadding="0" style="min-width: 100%">
<tbody>
<tr>
<td style="padding:0cm 15.0pt 0cm 15.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/726106034117349" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica",sans-serif;color:#333333'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5948688:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>

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1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044016227699'>COURIER HANDOVER.docx</a>