Subject: New Reply Received - 29004107297520220406 - WWD misuse issue
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 10:51:25 +0000

Hi Ali Adil,  The customer has responded to the ticket.  29004107297520220406 - WWD misuse issue  Ticket comment <div dir="auto">Hello team,</div>
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<div dir="auto">Atleast advise me if it can be repaired rather than throwing away. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 31 Mar 2023 at 1:42 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Dear Customer,<br><br>Thank you for contacting us.<br><br>We apologize for the inconvenience caused.<br><br>We have reviewed your case, and we are sorry to inform you that, as per our company policy, we are not able to return or exchange the chair as it has been damaged due to a misuse issue as per the inspection. We do not accept the return or exchange of products that have already been assembled, unless there is a manufacturing defect. We reserve the right to check for defects and will repair, replace, or reject the defective products at our discretion.<br><br>We are sorry, but we are not able to provide assistance in this case. Please accept our apologies.<br><br>However, we would value your feedback because it allows us to improve the quality of our services.<br><br>Thank you for your understanding and cooperation.<br><br> Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br> The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5956429