Subject: RE: Customer no answer / Sw/off # 9421700196
From: Mansoorullah Enayathullah <[email-masked]>
To: Luma AbuSharekh <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>, Luma Alzubaidi <[email-masked]>, Sarah Otoum <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Thu, 30 Mar 2023 14:07:34 +0000

Hi @Luma AbuSharekh<mailto:[email-masked]>

Call ID
Call Date
Invoice No
Cust Name
Cust Mobile
Reason
Sub Reason
Sub Sub Reason
Call Status
Call By
User Loc.
Call Detail
Closing Notes
Appr. Dept
Appr. Reason
Appr. Flag
Appr Notes
Appr.Date
Closed By
Closed Date
PendingNote No
Followup
4764241
3/30/2023 6:06:30 PM
9421700196
Ragash Alshamsi
501642221
CTD Exceptions
Other - CTD Exception
Customer no answer / Sw/off
Closed
Mansoorvllah.E
UAE
As per team cx is not answering the calls, kindly check again. Team : Khasif Mohd

-
-
-

247900
30-Mar-2023

Regards,
Mansoor

From: Luma AbuSharekh <[email-masked]>
Sent: Thursday, March 30, 2023 5:42 PM
To: Mansoorullah Enayathullah <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; crys_hb <[email-masked]>; Luma Alzubaidi <[email-masked]>; Sarah Otoum <[email-masked]>; [email-masked]
Subject: RE: Customer no answer / Sw/off # 9421700196

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Best Regards,
Lama Abusharekh
Customer Experience Specialist
T: +962 6 500 1333
F: +962 6 500 1334
E: [email-masked]<mailto:[email-masked]>
www.crystel.co<http://www.crystel.co/>
<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>
<https://www.facebook.com/Crystel.co>
<https://twitter.com/CrystelCo>
<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Mansoorullah Enayathullah [mailto:[email-masked]]
Sent: Thursday, March 30, 2023 4:39 PM
To: HomeBox Customercare UAE; crys_hb; Luma Alzubaidi; Sarah Otoum; [email-masked]<mailto:[email-masked]>
Cc: HBUAE DELIVERY
Subject: Customer no answer / Sw/off # 9421700196

Dear team,
Please find the below CRM and do the needful
Call ID
Call Date
Invoice No
Cust Name
Cust Mobile
Reason
Sub Reason
Sub Sub Reason
Call Status
Call By
User Loc.
Call Detail
Closing Notes
Appr. Dept
Appr. Reason
Appr. Flag
Appr Notes
Appr.Date
Closed By
Closed Date
PendingNote No
Followup
4764113
3/30/2023 5:38:32 PM
9421700196
Ragash Alshamsi
501642221
CTD Exceptions
Other - CTD Exception
Customer no answer / Sw/off
Closed
Mansoorvllah.E
UAE
As per team cx is not answering the calls ,kindly check for alt number . Team : Khasif Mohd

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-
-

247900
30-Mar-2023

Thanks & Regards
Mansoorullah
Associate-COD
T :+971 4821 5800
DWC Warehouse, Building Number : 3
UAE.
www.homeboxstores.com<http://www.homeboxstores.com>

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com