Subject: RE: order no: 29030204074720230312 quality issue ( pulout issue )
From: Murtaza Kutiyanawala <[email-masked]>
To: Yunis Fakrudeen <[email-masked]>, Abdul Hameed Rasheed <[email-masked]>, Anton Dilshan <[email-masked]>
Cc: Homebox Sccma <[email-masked]>, Homebox Sccacc <[email-masked]>, Hussain Patanwala <[email-masked]>, Nada Hattar <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, "[email-masked]" <[email-masked]>, crys_hb <[email-masked]>, Homebox Sccsm <[email-masked]>, HBUAE DELIVERY <[email-masked]>, HB Warehouse <[email-masked]>
Date: Thu, 30 Mar 2023 10:35:30 +0000

Hi Team,

Please approve the RDO as per the below

4751924
3/27/2023 4:28:26 PM
29030204074720230312
MUHAMMAD HAMZA...
0567111964
Request
Cancel
Invoice/ Delivery
Open
Prashant
UAE
P-Maria 1 6 Dining Set-Natural - as approved by Mr. Hussain please schedule a pullout and drop & it to the store as there has been miscommunication with materials made of to the customer.

Senior WH Manager
Return & Refund
Approved
Arrange for pull out and send to store
27-Mar-2023

1619605

Murtaza Kutiyanawala

Team Lead - Customer Care

T   :  +971 4 517 2300

D  :  +971 4 813 2414

F   :  +971 4 517 2380

E   : [email-masked]

Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.

www.homeboxstores.com

-----Original Message-----
From: crys_hb <[email-masked]>
Sent: Thursday, March 30, 2023 2:21 PM
To: Homebox Sccsm <[email-masked]>; HBUAE DELIVERY <[email-masked]>; HB Warehouse <[email-masked]>
Cc: Homebox Sccma <[email-masked]>; Homebox Sccacc <[email-masked]>; Hussain Patanwala <[email-masked]>; Nada Hattar <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; [email-masked]
Subject: RE: order no: 29030204074720230312 quality issue ( pulout issue )

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Dear Team,

REF#4751924,

Kind reminder to the below,

Kindly check and contact to arrange the pull out ASAP,

regards,

shahed khalaf

________________________________________

From: crys_hb

Sent: Thursday, March 30, 2023 9:38 AM

To: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>

Cc: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Nada Hattar; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>

Subject: RE: order no: 29030204074720230312 quality issue ( pulout issue )

Dear Team,

REF#4751924,

Kind reminder to the below,

Kindly check and contact to arrange the pull out ASAP,

BR.

Reem

________________________________________

From: crys_hb

Sent: Wednesday, March 29, 2023 6:51 PM

To: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>

Cc: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Nada Hattar; [email-masked]<mailto:[email-masked]>; crys_hb; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>

Subject: RE: order no: 29030204074720230312 quality issue ( pulout issue )

Dear team,

as ref # 4759930 ,

kindly note customer keep calling and needs the pullout by tomorrow

Regards

Razan

________________________________________

From: crys_hb

Sent: Monday, March 27, 2023 10:29 AM

To: [email-masked]<mailto:[email-masked]>

Cc: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Nada Hattar; [email-masked]<mailto:[email-masked]>

Subject: RE: order no: 29030204074720230312 quality issue

dear team

He said he had received confirmation from the store that the item would be pulled out

kindly check with the cx  (0567111964)

best regards

bushra

________________________________________

From: crys_hb

Sent: Friday, March 24, 2023 10:03 AM

To: [email-masked]<mailto:[email-masked]>

Cc: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Nada Hattar; [email-masked]<mailto:[email-masked]>

Subject: RE: order no: 29030204074720230312 quality issue

dear team

kindly note that the cx called and he confirmed that he talked to the store team bit they promised him with a call call after checking if the item can be returned.

pls note that the cx wants the item to be returned ASAP so pls approve and arrange the pullout ASAP as he is very upset

please check and contact as urgently (0567111964)

Regards

yasmeen skafy

______________________________________

From: crys_hb

Sent: Wednesday, March 22, 2023 12:29 PM

To: [email-masked]<mailto:[email-masked]>

Cc: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Nada Hattar; [email-masked]<mailto:[email-masked]>

Subject: RE: order no: 29030204074720230312 quality issue

Dear Team,

REMINDER

as ref#4717150

kindly that they have to talk with the cx please check and contact as urgently (0567111964)

Regards

yasmeen skafy

______________________________________

From: crys_hb

Sent: Tuesday, March 21, 2023 1:35 PM

To: [email-masked]<mailto:[email-masked]>

Cc: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Nada Hattar; [email-masked]<mailto:[email-masked]>; crys_hb

Subject: order no: 29030204074720230312 quality issue

Dear Team,

as ref#4717150

kindly that they have to talk with the cx please check and contact as urgently (0567111964)

Regards

Najwa

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