Subject: RE: House not ready #29001003392420230326
From: Mansoorullah Enayathullah <[email-masked]>
To: Roaa Alismaeil <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>, Homebox Sharjahma <[email-masked]>, "Gouskather Mohamed Hussain" <[email-masked]>
Date: Wed, 29 Mar 2023 14:04:32 +0000

Hi @Roaa Alismaeil<mailto:[email-masked]>

Due to high fixing time not possible after 7.00pm due to other cx also waiting , kindly convince the cx for reschedule .

Regards,
Mansoor

From: Roaa Alismaeil <[email-masked]>
Sent: Wednesday, March 29, 2023 6:02 PM
To: Mansoorullah Enayathullah <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; crys_hb <[email-masked]>; [email-masked]; Homebox Sharjahma <[email-masked]>; Gouskather Mohamed Hussain <[email-masked]>
Subject: RE: House not ready #29001003392420230326

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear [email-masked]<mailto:[email-masked]>

Cx  confirm that the electricity will not be  available until 7om , inform the cx for a reschedule , but he ask if he can get the item urgent ant time today

Advice

Best Regards,
Roaa Alismaeil
Customer Experience Specialist
T: +962 6 500 1333
F: +962 6 500 1334
E: [email-masked]<mailto:[email-masked]>
www.crystel.co<http://www.crystel.co/>
<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>
<https://www.facebook.com/Crystel.co>
<https://twitter.com/CrystelCo>
<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Mansoorullah Enayathullah [mailto:[email-masked]]
Sent: Wednesday, March 29, 2023 4:51 PM
To: Roaa Alismaeil; Gouskather Mohamed Hussain
Cc: HBUAE DELIVERY; HomeBox Customercare UAE; crys_hb; [email-masked]<mailto:[email-masked]>; Homebox Sharjahma
Subject: RE: House not ready #29001003392420230326

Hi @Roaa Alismaeil<mailto:[email-masked]>

Kindly check still electricity  not arrange other cx keep calling for delivery, kindly check and do the needful.

Regards,
Mansoor

From: Roaa Alismaeil <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 29, 2023 5:33 PM
To: Gouskather Mohamed Hussain <[email-masked]<mailto:[email-masked]>>
Cc: HBUAE DELIVERY <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; crys_hb <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Homebox Sharjahma <[email-masked]<mailto:[email-masked]>>
Subject: RE: House not ready #29001003392420230326

CAUTION: External email sender. Use care when clicking on links or opening attachments!
[email-masked]<mailto:[email-masked]>

Best Regards,
Roaa Alismaeil
Customer Experience Specialist
T: +962 6 500 1333
F: +962 6 500 1334
E: [email-masked]<mailto:[email-masked]>
www.crystel.co<http://www.crystel.co/>
<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>
<https://www.facebook.com/Crystel.co>
<https://twitter.com/CrystelCo>
<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Gouskather Mohamed Hussain [mailto:[email-masked]]
Sent: Wednesday, March 29, 2023 4:21 PM
To: HomeBox Customercare UAE; crys_hb; [email-masked]<mailto:[email-masked]>; Homebox Sharjahma
Cc: HBUAE DELIVERY
Subject: House not ready #29001003392420230326

Dear team

Kindly find the crm & do the needful

Call ID
Call Date
Invoice No
Cust Name
Cust Mobile
Reason
Sub Reason
Sub Sub Reason
Call Status
Call By
User Loc.
Call Detail
Closing Notes
Appr. Dept
Appr. Reason
Appr. Flag
Appr Notes
Appr.Date
Closed By
Closed Date
PendingNote No
Followup
4760235
3/29/2023 5:19:07 PM
29001003392420230326
KLAS HOMES INTERIOR DECOR. LLC TRN
0569942666
CTD Exceptions
Operational - Retail
House not ready
Closed
Ramesh Narayanan
UAE
(275mins delivery) as per team there is no electricity at customer place. kindly check and do the needful. team - Taher BSR

-
-
-

256212
29-Mar-2023

Regards
Gous kather
0501865011

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com