Subject: RE: delivery delay request
From: crys_hb <[email-masked]>
To: Roaa Alismaeil <[email-masked]>, Homebox Delivery <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 28 Mar 2023 10:14:51 +0000

Dear Team,

cx was very angry , she wants her delivery today before 3 pm 
please check and advice

Regards
Najwa
________________________________________
From: Roaa Alismaeil
Sent: Tuesday, March 28, 2023 12:47 PM
To: Homebox Delivery
Cc: HBUAE DELIVERY; HomeBox Customercare UAE; crys_hb; [email-masked]
Subject: RE: delivery delay request

[email-masked]<mailto:[email-masked]>

Dear team

Cx insist before 3 , cx have emergency , she need to left , and she want it on time

Best Regards,
Roaa Alismaeil
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Homebox Delivery [mailto:[email-masked]]
Sent: Tuesday, March 28, 2023 12:45 PM
To: Roaa Alismaeil
Cc: HBUAE DELIVERY; HomeBox Customercare UAE; crys_hb; [email-masked]
Subject: RE: delivery delay request

Dear team
Kinldy convince the cx, team is stuck in another cx delivery in another location

Regards
Redeemer

From: Roaa Alismaeil <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 28 March 2023 1:41 PM
To: Homebox Delivery <[email-masked]<mailto:[email-masked]>>
Cc: HBUAE DELIVERY <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; crys_hb <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: RE: delivery delay request

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear [email-masked]<mailto:[email-masked]>

Cx want the order now without delay
Best Regards,
Roaa Alismaeil
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Homebox Delivery [mailto:[email-masked]]
Sent: Tuesday, March 28, 2023 12:35 PM
To: HomeBox Customercare UAE; crys_hb; [email-masked]<mailto:[email-masked]>
Cc: HBUAE DELIVERY
Subject: delivery delay request

Dear team
Kindly find the crm and do the needful

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4754632

3/28/2023 1:34:59 PM

9420967901

Abeer Bagsair

505014044

CTD Exceptions

Operational - Retail

Slot change request

Closed

Nilesh Rathnayaka

UAE

team is stuck with another cx , kinldy convince the cx to receive the delivery around or mostly before 3pm

-

-

-

257622

28-Mar-2023

Regards
Redeemer
04821 5925

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>