Subject: New Activity [#5737617] 29020607150220210416 - Mattress Complaint Follow Up
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 08:29:35 +0000

Hi Ali Adil,

Laith Almohamd has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5737617#5737617 

29020607150220210416 - Mattress Complaint Follow Up 

Requester 

Sunny R J   [email-masked]

    Agent Response 

Gentle Reminder  Dear Team,        Mattress Complaint Follow Up     Order No: 29020607150220210416  Order Date: 16-Apr-2021  CRM No: 4562269     Problem Statement: Cx complained that the mattress (I-Medico 180 x200 x20 cm Medical Mattress) is sagging & depressed. Please find the attached images.       As per the customer's statement, the Homeobox store manager in Ibn Battuta Mall promised that the mattress would be replaced before February 15.  Kindly check and assist.     Thanks & Regards,  Laith

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