Subject: FW: Please add email address for CRYSTAL and LSM
From: Anslem Misquitta <[email-masked]>
To: hblsmuae <[email-masked]>, crys_hb <[email-masked]>, syed.ataullah <[email-masked]>, amir.aziz <[email-masked]>, malek.hosan <[email-masked]>, Sanaa.Hammad <[email-masked]>, samer aburamadan <[email-masked]>, Nada Hattar <[email-masked]>
Cc: Taima Zeid <[email-masked]>, farah.badawi <[email-masked]>, Deeksha <[email-masked]>, "[email-masked]" <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, Sameer Sadiq <[email-masked]>, Raja Ramachandran <[email-masked]>, Ahmed Zoher <[email-masked]>, HomeBox Customercare UAE <[email-masked]>
Date: Tue, 28 Mar 2023 06:57:49 +0000

Hi Team,

Good Morning !!!

Going forward if you are escalating any complains/issues on any invoice, please add the below email address while escalating, so from the start the entire HB Team (CRYSTAL and LSM) will be in the loop. (However, there is no change in Escalation Matrix)

LSM
[email-masked]<mailto:[email-masked]>
CRYSTAL
[email-masked]<mailto:[email-masked]>

Feel free to contact me if any help/clarification required.

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Anslem Misquitta
Sent: Tuesday, March 28, 2023 10:52 AM
To: Abdul Hameed Rasheed <[email-masked]>; Anton Dilshan <[email-masked]>; Harsha Lasantha <[email-masked]>; Soundar Rajan <[email-masked]>; HB Shj Feeder WH <[email-masked]>; HB Warehouse <[email-masked]>; HBUAE DELIVERY <[email-masked]>; HB Workshop1 <[email-masked]>; Tanveer Haque <[email-masked]>; Rameez Shaikh <[email-masked]>; Harikrishnan Kurup <[email-masked]>; Deepak Chaand <[email-masked]>; Rakesh Pandey2 <[email-masked]>
Cc: Yunis Fakrudeen <[email-masked]>; 'Nada Hattar' <[email-masked]>; 'Taima Zeid' <[email-masked]>; 'farah.badawi' <[email-masked]>; [email-masked]' <[email-masked]>; 'Deeksha' <[email-masked]>; Sameer Sadiq <[email-masked]>; Raja Ramachandran <[email-masked]>; Shiraj Qureshi <[email-masked]>; Tamal Guha <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; Ahmed Zoher <[email-masked]>; 'samer aburamadan' <[email-masked]>; 'Sanaa Hammad' <[email-masked]>; [email-masked]' <[email-masked]>; 'Malek' <[email-masked]>; [email-masked]' <[email-masked]>; Vaishak Piriyarath <[email-masked]>
Subject: RE: Please add email address for CRYSTAL and LSM

Just Another Reminder !!!

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

From: Anslem Misquitta
Sent: Monday, March 27, 2023 2:07 PM
To: Abdul Hameed Rasheed <[email-masked]<mailto:[email-masked]>>; Anton Dilshan <[email-masked]<mailto:[email-masked]>>; Harsha Lasantha <[email-masked]<mailto:[email-masked]>>; Soundar Rajan <[email-masked]<mailto:[email-masked]>>; HB Shj Feeder WH <[email-masked]<mailto:[email-masked]>>; HB Warehouse <[email-masked]<mailto:[email-masked]>>; HBUAE DELIVERY <[email-masked]<mailto:[email-masked]>>; HB Workshop1 <[email-masked]<mailto:[email-masked]>>; Tanveer Haque <[email-masked]<mailto:[email-masked]>>; Rameez Shaikh <[email-masked]<mailto:[email-masked]>>; Harikrishnan Kurup <[email-masked]<mailto:[email-masked]>>; Deepak Chaand <[email-masked]<mailto:[email-masked]>>; Rakesh Pandey2 <[email-masked]<mailto:[email-masked]>>
Cc: Yunis Fakrudeen <[email-masked]<mailto:[email-masked]>>; Nada Hattar <[email-masked]<mailto:[email-masked]>>; Taima Zeid <[email-masked]<mailto:[email-masked]>>; farah.badawi <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Deeksha <[email-masked]<mailto:[email-masked]>>; Sameer Sadiq <[email-masked]<mailto:[email-masked]>>; Raja Ramachandran <[email-masked]<mailto:[email-masked]>>; Shiraj Qureshi <[email-masked]<mailto:[email-masked]>>; Tamal Guha <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; Ahmed Zoher <[email-masked]<mailto:[email-masked]>>; samer aburamadan <[email-masked]<mailto:[email-masked]>>; Sanaa Hammad <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Malek <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Vaishak Piriyarath <[email-masked]<mailto:[email-masked]>>
Subject: Please add email address for CRYSTAL and LSM

Hi All,

I hope this email find's you all in good health.

This is to inform you, going forward please add the below email address for CRYSTAL and LSM customer service team for Homebox to keep them posted with the situation as it will help them to communicate with the customers on the bases of the update that they will receive from you for any pending, re-fixing, inspection, replacement, pending in workshop, RDO etc.

LSM
[email-masked]<mailto:[email-masked]>
CRYSTAL
[email-masked]<mailto:[email-masked]>

Feel free to contact me if any help/clarification required.

[A close up of a sign  Description automatically generated]
Anslem Misquitta
Retail Operations - Customer Care
T   :  800 HOMEBOX (4663269)
F   :  +971 4 5172380
E   :  [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina
P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CAnslem.Misquitta%40landmarkgroup.com%7C364e7928af3c4900876b08d98cb54bee%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637695532547747731%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B4sHFXtb8ozmDL%2B5bInWdirvh1%2BRUB3dP8LgeguSuMU%3D&reserved=0>

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