Subject: RE: Convince for delay # 9421001460
From: crys_hb <[email-masked]>
To: Mansoorullah Enayathullah <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, "Luma Alzubaidi" <[email-masked]>, Sarah Otoum <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>
Date: Mon, 27 Mar 2023 15:58:30 +0000

Dear Team,

Customer talked to the driver, he informed him that he will deliver tomorrow, cx is so upset, and need delivery today, otherwise he will file complain to DED.

Kindly check and do the needful.

Order NO. 9421001460

Best Regards, 
Ayat Alkhaldi

________________________________________
From: Mansoorullah Enayathullah [[email-masked]]
Sent: Monday, March 27, 2023 6:54 PM
To: HomeBox Customercare UAE; crys_hb; Luma Alzubaidi; Sarah Otoum; [email-masked]
Cc: HBUAE DELIVERY
Subject: Convince for delay # 9421001460

Dear team,
Please find the below CRM and do the needful
Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4752796

3/27/2023 7:53:29 PM

9421001460

Yara mofeed hojazi

588933239

CTD Exceptions

Operational - Logistic

More fixing time

Closed

Mansoorvllah.E

UAE

As per team stuck in another cx place will reach after 8.30pm, kindly convince to cx for delay. Team : Yusuf RKT

-

-

-

247900

27-Mar-2023

Thanks & Regards

Mansoorullah

Associate-COD

T :+971 4821 5800

DWC Warehouse, Building Number : 3

UAE.

www.homeboxstores.com<http://www.homeboxstores.com>

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