Subject: New Reply Received - WWD follow up - 9415997655
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 07:23:32 +0000

Hi Ali Adil,  The customer has responded to the ticket.  WWD follow up - 9415997655  Ticket comment <div dir="auto">This is a low quality product, I need to escalate this matter </div>
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<div>On Mon, 27 Mar 2023, 11:22 am Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Nasr,<br><br>Thank you for contacting us.<br><br>We have reviewed your case, and we are sorry to inform you that, as per our company policy, we are not able to provide any services since the wardrobe has a misusage defect rather than a manufacturing defect.<br><br>We are sorry, but we are not able to provide assistance in this case. Please accept our apologies.<br><br>However, we would value feedback because it allows us to improve the quality of our services.<br><br>Thank you for your understanding and cooperation.<br><br> Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br> The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5906736