Subject: New Reply Received - Re: Sorry, your order was not processed
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 02:22:11 +0000

Hi Ali Adil,  The customer has responded to the ticket.  Re: Sorry, your order was not processed  Ticket comment <div dir="auto">Is there any issue with my account?</div>
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<div>On Mon, Mar 27, 2023 at 6:20 AM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Dear customer,<br><br>Thank you for shopping with us.<br><br>We'd like to confirm that your order has not been placed successfully, as the payment from your credit card has been unsuccessful.<br><br>Please note that the transaction has only been authorised and not captured. An authorised transaction means that the transaction amount has been blocked by the card issuer.<br><br>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.<br><br>Do place a new order with us so we can confirm and deliver it to you.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The support team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5930883