Subject: Note Added - [#5862619] 29004105481520230311 - SRCC Complaint
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 25 Mar 2023 06:41:30 +0000

Hi ,    Homebox.liwama added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5862619    Subject:  29004105481520230311 - SRCC Complaint   Requester: Hussein    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Dear Team,</div>
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<span style="background-color:rgb(255, 255, 255);display:inline !important" class="ContentPasted0">Please see the below attached<span class="ContentPasted0"> picture regarding the below mail.</span></span><br>
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This is how it looks for the right assembly of the slot of that bed.</div>
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<span style="background-color:rgb(255, 255, 255);display:inline !important" class="ContentPasted0"><span class="ContentPasted0"><img style="max-width: 100%; width: 288.529px; height: 385px" class="ContentPasted1 w-3120 h-4160" id="imageSelected0" width="288" height="385" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTcxMzkyOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vuQFGJbrFue9aWn7gCfppLJdhgamd6wyVQISRX_CYSg" data-id="2044015713928"><br>
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<span style="background-color:rgb(255, 255, 255);display:inline !important" class="ContentPasted0"><span class="ContentPasted0">Regards,</span></span>
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<span style="background-color:rgb(255, 255, 255);display:inline !important" class="ContentPasted0"><span class="ContentPasted0">Leony</span></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, March 25, 2023 10:20 AM<br>
<b>To:</b> Homebox LIWA SM &lt;[email-masked]&gt;; Hb Liwa Ma &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; Sanjeeb Das &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5862619] - 29004105481520230311 - SRCC Complaint
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<div style="color:INDIANRED"><b><i><font>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div dir="ltr">Reminder<br>
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<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Hi
 Team,</span>
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<div style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
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<div dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; line-height:1.38; margin-top:0pt; margin-bottom:0pt">
<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">SRCC
 Complaint </span>
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<div style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
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<div dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; line-height:1.38; margin-top:0pt; margin-bottom:0pt">
<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Order
 No: 29004105481520230311 </span>
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<div dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; line-height:1.38; margin-top:0pt; margin-bottom:0pt">
<span style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Order
 Date: 11-Mar-2023</span>
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<div dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; line-height:1.38; margin-top:0pt; margin-bottom:0pt">
<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:11pt; font-family:Arial; color:rgb(0,0,0); background-color:transparent; font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">CRM
 No: 4714710</span>
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<div style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
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<div dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; line-height:1.38; margin-top:0pt; margin-bottom:0pt">
<span style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap"><strong style="box-sizing:border-box; font-weight:700">Problem
 Statement:</strong> Cx complained that the item (<strong style="box-sizing:border-box; font-weight:700">P-Cooper 120 x200 Bed-Sonoma Oak</strong>) has a missing part and the bed sides </span><br style="box-sizing:border-box">
<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">are
 curved, Cx collected the item on 16th March. Please find the attached images.</span><br style="box-sizing:border-box">
<br style="box-sizing:border-box">
<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Kindly
 check and advise.</span> </div>
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<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Thanks
 &amp; Regards,</span>
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<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Ali
 Adil</span>
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<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">On Fri, 24 Mar at 9:03 AM <span class="x_separator">
, Home Box &lt;[email-masked]&gt; wrote:
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<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5862619" rel="noreferrer">
#5862619</a> raised by Hussein ([email-masked]).</div>
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<div dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; line-height:1.38; margin-top:0pt; margin-bottom:0pt">
<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Hi
 Team,</span>
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<div style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
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<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">SRCC
 Complaint </span>
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<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Order
 No: 29004105481520230311 </span>
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<span style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Order
 Date: 11-Mar-2023</span>
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<div dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; line-height:1.38; margin-top:0pt; margin-bottom:0pt">
<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:11pt; font-family:Arial; color:rgb(0,0,0); background-color:transparent; font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">CRM
 No: 4714710</span>
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<div style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
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<div dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; line-height:1.38; margin-top:0pt; margin-bottom:0pt">
<span style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap"><strong style="box-sizing:border-box; font-weight:700">Problem
 Statement:</strong> Cx complained that the item (<strong style="box-sizing:border-box; font-weight:700">P-Cooper 120 x200 Bed-Sonoma Oak</strong>) has a missing part and the bed sides </span><br style="box-sizing:border-box">
<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">are
 curved, Cx collected the item on 16th March. Please find the attached images.</span><br style="box-sizing:border-box">
<br style="box-sizing:border-box">
<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Kindly
 check and advise.</span> </div>
<div style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<br style="box-sizing:border-box">
</div>
<div dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; line-height:1.38; margin-top:0pt; margin-bottom:0pt">
<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Thanks
 &amp; Regards,</span>
</div>
<div dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; line-height:1.38; margin-top:0pt; margin-bottom:0pt">
<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Ali
 Adil</span>
</div>
</div>
</div>
</div>
<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">On Fri, 17 Mar at 9:26 AM <span class="x_separator">
, Hussein &lt;[email-masked]&gt; wrote:
<table style="margin-left:auto; margin-right:auto">
<tbody>
<tr>
<td>
<table style="margin:0px auto; background:#f4f8fa; overflow:auto; padding:0 15px; min-width:500px; margin:0px">
<tbody>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>السلام عليكم ورحمة الله وبركاته</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">08:51 AM, 17th Mar</div>
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<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Ali</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>مرحبا عميلي العزيز , معك علي من شركة هوم بوكس , كيف يمكنني مساعدتك اليوم ؟</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">08:54 AM, 17th Mar</div>
</div>
</td>
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<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>اشتريت سرير من الفرع الموجود فى شارع حمدان يوم السبت وكان الاستلام من خلال الفرع وقالوا لما بيجهز بيتصلوا بيك وانتظرت من السبت إلى الخميس وماحدا اتصل ولا اى شئ
<br>
ذهبت واستلامت السرير وركبته بالبيت بس للاسف الطبقه اللى تحت المرتبه مش كاملة <br>
وفيه تقوس فى جدار السرير</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">08:55 AM, 17th Mar</div>
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<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_aaa071545fb850a4daa3026387353297c1221edec2a5c058cbbd1db4181d311f/img_5tv6gbrntc_66f98e11cababd92fa4a4226b0fe3781778b891febae9fbb3f32e1b428386e01.jpeg">
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">08:55 AM, 17th Mar</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_aaa071545fb850a4daa3026387353297c1221edec2a5c058cbbd1db4181d311f/img_mldonv6lmd_85caecb77dc68320f9e63046f45e9ea14cf35c7bc5ea79f103e268409a7a94e1.jpeg">
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">08:56 AM, 17th Mar</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_aaa071545fb850a4daa3026387353297c1221edec2a5c058cbbd1db4181d311f/img_9ep8gq9dv7_19f3a93b1fa77c37c065efb1c0eff4638437818979610e1c431d396e9a8abf3f.jpeg">
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">08:56 AM, 17th Mar</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_aaa071545fb850a4daa3026387353297c1221edec2a5c058cbbd1db4181d311f/img_8d0hfblr6d_0720f6d81625c0dce1bd85b0713f618181a1d9bfdff3c7639d8cf4c2b22b5192.jpeg">
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">08:56 AM, 17th Mar</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_aaa071545fb850a4daa3026387353297c1221edec2a5c058cbbd1db4181d311f/img_b1o2dt9u2f_0b5e9733cb23d5cbd2747f14b471c0cdab8cfdd5a7a3485021c08851acb88b3a.jpeg">
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">08:56 AM, 17th Mar</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Ali</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>من فضلك امهلنا دقائق , سنقوم بالتحقق من المشكلة والرد عليكم</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">08:58 AM, 17th Mar</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>اتفضل</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">08:59 AM, 17th Mar</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Ali</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>عزيزي العميل , بما ان هذا الطلب أستلام من المتجر و قد قمت بتركيب المنتد بنفسك , نحن نعتذر و لكن حسب سياستنا , اي منتج غير مركب من طرفنا ليس عليه اي ضمان , نحن نقبل الضمان اذا قد تمت الشكوى في غضون 24 ساعة بعد الأستلام من المتجر , يرجى تقبل اعتذارنا</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">09:05 AM, 17th Mar</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Ali</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </div>
</div>
<div style="color:#999999; font-size:11px; clear:right">09:05 AM, 17th Mar</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>استاذ على حضرتك فاهم انا بقولك ايه</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">09:05 AM, 17th Mar</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>استلمته امس</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">09:06 AM, 17th Mar</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>وناقص مش تركيب غلط</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">09:06 AM, 17th Mar</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>ياريت تشوف الصور</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">09:06 AM, 17th Mar</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>وبعدين تقول ضمان وغيره</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">09:07 AM, 17th Mar</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Ali</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>دقيقة من فضلك ليتم التحقق<br>
إبقى معنا</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">09:11 AM, 17th Mar</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Ali</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>يرجى تزويدي بصور التقوس في جدار السرير</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">09:13 AM, 17th Mar</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_aaa071545fb850a4daa3026387353297c1221edec2a5c058cbbd1db4181d311f/img_hm3l7e116r_5a8fac66b8a18e8a5acb06509fdfc957c2d9671574395707a2cc6d6a718ef948.jpeg">
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">09:14 AM, 17th Mar</div>
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<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_aaa071545fb850a4daa3026387353297c1221edec2a5c058cbbd1db4181d311f/img_u4fvt4hb84_d9acc7f048886e7ffb0efbdcce027daef445740d223884729364db2789c30fa5.jpeg">
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">09:15 AM, 17th Mar</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>الصورة الأخيره دى فين الخشب بتاعها</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">09:15 AM, 17th Mar</div>
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<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>حسب الكتالوج مغطى بالكامل</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">09:15 AM, 17th Mar</div>
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<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
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<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Ali</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>لقد نم رفع شكوتك تحت الرقم 4714710 , يرجى الصبر معنا و سيقوم الفريق بالتحقق و التواصل معك في اقرب وقت , يرجى تزويدي بالأيميل لكي يمكننا اعلامك بالحل</div>
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<div style="color:#999999; font-size:11px; clear:right">09:23 AM, 17th Mar</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>[email-masked]</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">09:23 AM, 17th Mar</div>
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<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Ali</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>شكرا لتعاونك معنا</div>
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<div style="color:#999999; font-size:11px; clear:right">09:24 AM, 17th Mar</div>
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<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Ali</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </div>
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<div style="color:#999999; font-size:11px; clear:right">09:24 AM, 17th Mar</div>
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<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Hussein</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/blueberry.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>الرجاء الرد فى اسرع وقت قبل ما أتوجه بشكوى إلى جهاز حماية المستهلك</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">09:25 AM, 17th Mar</div>
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<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Ali</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>.كان من دواعي سروري مساعدتكم</div>
<div>!أتمنى لك يوم طيب</div>
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<div style="color:#999999; font-size:11px; clear:right">09:25 AM, 17th Mar</div>
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<tbody>
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<td style="text-align:center"><span style="font-size:13px; color:#999">View conversation in
<a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/722016223778987" rel="noreferrer" style="font-weight:500; color:#999; text-decoration:none">
Freshchat</a></span></td>
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</span>
</blockquote>
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</div>
</span>
</blockquote>
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