Subject: New Reply Received - Damaged Mattress / 29002103623620220319
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 09:59:47 +0000 (UTC)

Hi Ali Adil,  The customer has responded to the ticket.  Damaged Mattress / 29002103623620220319   Ticket comment <div dir="ltr">Homebox,<div><br></div>
<div>I have provided this one already since February. What's happening with you guys?</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTMzNzM3NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5rR9vnSvZH0vlMQP_SDQINtVcWEr6IBYXcAN7RdqVN0" data-id="2044015337374" alt="image.png" width="562" height="190"><br>
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<div>Please see again the attachments.</div>
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<div>I have also an I-value mattress 90x200 (2 pieces) all have sagged already.</div>
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<div>Please kindly settle this request as soon as possible. </div>
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<div>I've been waiting for your action for more than a month now.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Mar 21, 2023 at 12:52 PM Home Box &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi leonard,<br><br>Thank you for contacting us.<br><br>Kindly provide us with an image showing the issue with the mattress (P-I-Magna Deluxe 120 x200 x22 cm Bonnel) So we can check and assist you further.<br><br>Looking forward to hear from you.<br><br>Your friends,<br>The Support Team<br><br>
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Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044015337375'>I Magna Lux (1).jpg</a><br />2. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044015337376'>I Magna Lux (3).jpg</a><br />3. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044015337378'>I Magna Lux (2).jpg</a><br />4. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044015337379'>I-value mattres.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5786021