Subject: Note Added - [#5283318] 9595132044 - Late C&C
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 05 Dec 2022 07:10:44 +0000

Hi ,    Ashick Ali added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5283318    Subject:  9595132044 - Late C&C   Requester: kat kat    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>+<a id="OWAAMEB31BECE99754F8490A9B0241744D60A" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Pradeep Kumar</span></a><a id="OWAAM68D2C0525D384C4FA2D71BF6B43004E4" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nitin
 Agrawal</span></a> – Appears a system issue. Not vendor violation. </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Naseem Ahmad &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Monday, December 5, 2022 11:08 AM<br>
<b>To:</b> Faizal Maradeya &lt;[email-masked]&gt;; Anslem Misquitta &lt;[email-masked]&gt;; Jasim Vali Mohammed Bebal &lt;[email-masked]&gt;; Ashick Ali &lt;[email-masked]&gt;; Debayan Sarkar &lt;[email-masked]&gt;;
 Saumya Pandit &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; Sanjeeb Das &lt;[email-masked]&gt;; Homebox LIWA SM &lt;[email-masked]&gt;; Hb Liwa Ma &lt;[email-masked]&gt;; Home Box &lt;[email-masked]&gt;;
 crys_hb &lt;[email-masked]&gt;; syed.ataullah &lt;[email-masked]&gt;; Jasim Vali Mohammed Bebal &lt;[email-masked]&gt;; Adil Khan &lt;[email-masked]&gt;; OLM DXB &lt;[email-masked]&gt;; Murtaza Kutiyanawala &lt;[email-masked]&gt;;
 Ahmed Zoher &lt;[email-masked]&gt;; Sanaa.Hammad &lt;[email-masked]&gt;; Raja Ramachandran &lt;[email-masked]&gt;; malek.hosan &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5283318] - 9595132044 - Late C&amp;C || HB Khaira </span>
</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>++
<a id="OWAAM4D4485452E484F21B9777E1CF6F00E9F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Debayan Sarkar</span></a><a id="OWAAM5A90D18D579C4FD9896CBECE251AAACD" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Saumya
 Pandit</span></a></span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi Anslem,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">There has been a set escalation matrix put in for the VSI orders. First level of support for the VSI orders to be provided by concept teams.
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">As Deb is on leave, providing the insight . </div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">For the below order as per the Seller Portal the order was rejected by the supplier
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">In the below order, ideally customer should have gotten the refund of the order as both the highlighted items looks cancelled , in case the refund is not received need to take it up with the IT teams for the closure
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><img width="1441" height="542" style="width:15.0069in;height:5.6458in" id="Picture_x0020_30" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjMzMjcwMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QmHCjIuSOtoA0Ci0gHT920vXD9VKNTlVm_uO1jxhXPU" data-id="2044006332703"></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Further with regards to the Rug , it’s a hung order case which should have been cancelled systematically as in LMG system full order only gets shipped out
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<img width="1429" height="705" style="width:14.8888in;height:7.3472in" id="Picture_x0020_31" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjMzMjcwNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.U-7dSK5X4aQzDI6DTyqywido1a-1LZBd6ZXX9oQ7IRk" data-id="2044006332704"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<img width="1403" height="587" style="width:14.6111in;height:6.1111in" id="Picture_x0020_32" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjMzMjcwNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ZC53zy4AtOtmr_9kM_ZsBhHqQnPzkt4NaQirT4rJaUM" data-id="2044006332705"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal" style="text-autospace:none"><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>Thanks &amp; Regards</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="text-autospace:none"><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'></span></b></div>
<div><b> </b></div>
<div></div>
<div class="MsoNormal" style="text-autospace:none"><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>Naseem Ahmad</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Landmark Tower ,Dubai Marina, P O Box 25030. UAE</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Direct : +9714 – 5174363, Mob: +97152 – 8836876</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Website :
<a href="http://www.landmarkgroup.com/" rel="noreferrer"><span style="color:#0563C1">www.landmarkgroup.com</span></a></span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, December 5, 2022 8:50 AM<br>
<b>To:</b> Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Naseem Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jasim Vali Mohammed Bebal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ashick Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanjeeb Das &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox LIWA SM &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Hb Liwa Ma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; crys_hb &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 syed.ataullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jasim Vali Mohammed Bebal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Adil Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 OLM DXB &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ahmed Zoher &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Sanaa.Hammad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Raja Ramachandran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; malek.hosan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5283318] - 9595132044 - Late C&amp;C</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>+
<a id="OWAAMAE57532CCF1A44A2A7AE19EC229B9220" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ashick Ali</span></a>
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, December 4, 2022 10:38 AM<br>
<b>To:</b> Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Naseem Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jasim Vali Mohammed Bebal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanjeeb Das &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox LIWA SM &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Hb Liwa Ma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; crys_hb &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 syed.ataullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jasim Vali Mohammed Bebal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Adil Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 OLM DXB &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ahmed Zoher &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Sanaa.Hammad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Raja Ramachandran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; malek.hosan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5283318] - 9595132044 - Late C&amp;C</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi Faizal/Naseem,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>++<a id="OWAAM2E1BA7BBB10B4C579E9F25F6C1F3393F" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jasim Vali
 Mohammed  Bebal</span></a></span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal" style="background:white">
<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>Another order for
<b><u>KHIARATRADE</u></b> (Marketplace/VSI Orders) Order # 9401541936 (2 items) not been delivered to customer.</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="background:white"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal" style="background:white">
<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>Can we know how we can get a solution on these kind of orders as customers keep on following up with the contact center for the undelivered
 items which we don’t have any answer.</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="background:white"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal" style="background:white">
<span style="color:black"><img width="755" height="213" style="width:7.868in;height:2.2222in" id="Picture_x0020_29" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjMzMjcwNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GjN6HByBpJBxf4Gcl9lo1926kklglUxcG1amLoQUZ6E" data-id="2044006332706"></span><span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#666666'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
<tr style="height:127.8pt">
<td width="265" style="width:198.45pt;padding:0in 5.4pt 0in 5.4pt;height:127.8pt">
<div class="MsoNormal" style="line-height:105%">
<span style="mso-ignore:vglayout;margin-left:22px;margin-top:2210px;width:382px;height:196px"><img width="255" height="131" style="width:2.6527in;height:1.3611in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjMzMjcwOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jm__CUNjrvvPrHLiWeHVa0l-0AgheEUzG-k8vJ11508" data-id="2044006332708" alt="A close up of a sign

Description automatically generated"></span><span style='font-size:8.0pt;line-height:105%;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</td>
<td width="262" style="width:196.55pt;padding:0in 5.4pt 0in 5.4pt;height:127.8pt">
<div class="MsoNormal" style="line-height:105%"><span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>Anslem Misquitta</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>Retail Operations - Customer Care</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>T   :  800 HOMEBOX (4663269)</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>F   :  +971 4 5172380</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>E   :  </span><span style='font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">[email-masked]</span></a><u><span style="color:blue"></span></u></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>Landmark Tower, Dubai Marina</span><span style='font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>P.O.Box 282028, UAE.</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span style='font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif'><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C5008b6f64b9d47c3cf5608dad5c211f6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638057326782596650%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=KKQJ2tvJPPwfU%2BcFIq7NeqvA%2BntWb2EjKlpy%2B%2FrTEN8%3D&amp;reserved=0" title="Original URL:
http://www.homeboxstores.com/

Click to follow link." rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">www.homeboxstores.com</span></a></span><span style='font-size:8.0pt;line-height:105%;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Anslem Misquitta
<br>
<b>Sent:</b> Saturday, November 19, 2022 1:29 PM<br>
<b>To:</b> Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Naseem Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanjeeb Das &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox LIWA SM &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Hb Liwa Ma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; crys_hb &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 syed.ataullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; malek.hosan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jasim Vali Mohammed Bebal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Adil Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; OLM DXB &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ahmed Zoher &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanaa.Hammad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5283318] - 9595132044 - Late C&amp;C</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi Faizal/Naseem,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>I hope this email find you in good health.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>We wanted to get information on tracking mechanism for VSI orders which gets delivered by Mega DC team.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Also, if only 1 item is
<b><u>KHIARATRADE</u></b> (Marketplace/VSI Orders) then will all the remaining items also will be delivered by Mega DC and if YES, then because of this 1 item the remaining 9 item are also getting delayed (so do we have a solution for this).</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<img width="717" height="494" style="width:7.4722in;height:5.1458in" id="Picture_x0020_28" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjMzMjcwOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xIfI70T9LPMnXm6g-dLsx8KAfCvQDF9dBK-khtnRrhE" data-id="2044006332709"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
<tr style="height:127.8pt">
<td width="265" style="width:198.45pt;padding:0in 5.4pt 0in 5.4pt;height:127.8pt">
<div class="MsoNormal" style="line-height:105%">
<span style="mso-ignore:vglayout;margin-left:22px;margin-top:2885px;width:382px;height:196px"><img width="255" height="131" style="width:2.6527in;height:1.3611in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjMzMjcxMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ktvfcdRASg63hxXughCyeR71XIhJti75omOMp8qTm14" data-id="2044006332710" alt="A close up of a sign

Description automatically generated"></span><span style='font-size:8.0pt;line-height:105%;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</td>
<td width="262" style="width:196.55pt;padding:0in 5.4pt 0in 5.4pt;height:127.8pt">
<div class="MsoNormal" style="line-height:105%"><span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>Anslem Misquitta</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>Retail Operations - Customer Care</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>T   :  800 HOMEBOX (4663269)</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>F   :  +971 4 5172380</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>E   :  </span><span style='font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">[email-masked]</span></a><u><span style="color:blue"></span></u></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>Landmark Tower, Dubai Marina</span><span style='font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>P.O.Box 282028, UAE.</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span style='font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif'><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C5008b6f64b9d47c3cf5608dad5c211f6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638057326782596650%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=KKQJ2tvJPPwfU%2BcFIq7NeqvA%2BntWb2EjKlpy%2B%2FrTEN8%3D&amp;reserved=0" title="Original URL:
http://www.homeboxstores.com/

Click to follow link." rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">www.homeboxstores.com</span></a></span><span style='font-size:8.0pt;line-height:105%;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Jasim Vali Mohammed Bebal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Friday, November 18, 2022 6:39 AM<br>
<b>To:</b> Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; OLM DXB &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Adil Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanjeeb Das &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox LIWA SM &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Hb Liwa Ma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; crys_hb &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 syed.ataullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; malek.hosan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5283318] - 9595132044 - Late C&amp;C</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Dear
<a id="OWAAMFBE22FC3B5FE4ED294C8D00DD7E3BEB4" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Anslem Misquitta</span></a> ,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>The order is sent to another DC ,as it’s a VSI order further fulfilment till ship-out &amp; handover will be done from Mega DC team .</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><a id="OWAAM28D838A749BF40479282D319C48736CF" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@OLM DXB</span></a>(Niranjan)
<a id="OWAAM64D0E79C13C6416FA40CC779615B9002" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Adil Khan</span></a>kindly check &amp; share the updated status for the subjected concern.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-GB'></span></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
<tr style="height:128.65pt">
<td width="265" style="width:198.45pt;padding:0in 5.4pt 0in 5.4pt;height:128.65pt">
<div class="MsoNormal" style="line-height:105%">
<span style='font-family:"Calibri",sans-serif;mso-fareast-language:EN-GB'><img width="258" height="149" style="width:2.6875in;height:1.5486in" id="Picture_x0020_25" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjMzMjcxMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cOQGR2r-qnTmIdwaSzkxafWyYHZOts23k54wwAvcTmU" data-id="2044006332711" alt="A close up of a sign

Description automatically generated"></span><span style='font-family:"Calibri",sans-serif;mso-fareast-language:EN-GB'></span>
</div>
<div></div>
<div></div>
</td>
<td width="262" style="width:196.55pt;padding:0in 5.4pt 0in 5.4pt;height:128.65pt">
<div class="MsoNormal" style="line-height:105%">
<span style='font-size:10.0pt;line-height:105%;font-family:"Futura Std Medium";color:black;mso-fareast-language:EN-GB'>Jasim Bebal
</span><span style='font-size:10.0pt;line-height:105%;font-family:"Futura Std Book";color:black;mso-fareast-language:EN-GB'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span style='font-size:10.0pt;line-height:105%;font-family:"Futura Std Medium";color:#5F5F5F;mso-fareast-language:EN-GB'>Executive E-commerce</span><span lang="EN-GB" style='font-size:10.0pt;line-height:105%;font-family:"Futura Std Medium";color:#5F5F5F;mso-fareast-language:EN-GB'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span style='font-size:10.0pt;line-height:105%;font-family:"Futura Std Medium";color:#5F5F5F;mso-fareast-language:EN-GB'>HAPPINESS Every were
</span><span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:EN-GB'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span style='font-size:9.0pt;line-height:105%;font-family:"Futura Std Book";color:#7F604F;mso-fareast-language:EN-GB'> 
</span><span lang="FR" style='font-size:9.0pt;line-height:105%;font-family:"Futura Std Book";color:#7F7F7F;mso-fareast-language:EN-GB'>T   :  +971 4 517 5824</span><span lang="FR" style='font-size:9.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#7F7F7F;mso-fareast-language:EN-GB'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span lang="FR" style='font-size:9.0pt;line-height:105%;font-family:"Futura Std Book";color:#7F7F7F;mso-fareast-language:EN-GB'>  F   :  +971 4 517 5824</span><span lang="FR" style='font-size:9.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#7F7F7F;mso-fareast-language:EN-GB'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span lang="FR" style='font-size:9.0pt;line-height:105%;font-family:"Futura Std Book";color:#7F7F7F;mso-fareast-language:EN-GB'>  M  :  +971 547559607</span><span lang="FR" style='font-size:9.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#7F7F7F;mso-fareast-language:EN-GB'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span lang="FR" style='font-size:9.0pt;line-height:105%;font-family:"Futura Std Book";color:#7F7F7F;mso-fareast-language:EN-GB'>  E   :  </span><span style='font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="FR" style='font-size:9.0pt;line-height:105%;font-family:"Futura Std Book";color:#0563C1;mso-fareast-language:EN-GB'>[email-masked]</span></a></span><span lang="FR" style='font-size:9.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#7F7F7F;mso-fareast-language:EN-GB'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span lang="FR" style='font-size:9.0pt;line-height:105%;font-family:"Futura Std Book";color:#7F7F7F;mso-fareast-language:EN-GB'> 
</span><span style='font-size:9.0pt;line-height:105%;font-family:"Futura Std Book";color:#7F7F7F;mso-fareast-language:EN-GB'>DWC Landmark Group Shed 3
</span><span lang="EN-GB" style='font-size:9.0pt;line-height:105%;font-family:"Futura Std Book";color:#7F7F7F;mso-fareast-language:EN-GB'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span style='font-size:9.0pt;line-height:105%;font-family:"Futura Std Book";color:#7F7F7F;mso-fareast-language:EN-GB'>  Al-Makhtoom Airport</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span style='font-size:9.0pt;line-height:105%;font-family:"Futura Std Book";color:#7F7F7F;mso-fareast-language:EN-GB'>  P.O.Box 282028, UAE.</span><span style='font-size:9.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#7F7F7F;mso-fareast-language:EN-GB'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span style='font-size:9.0pt;line-height:105%;font-family:"Futura Std Book";color:#7F7F7F;mso-fareast-language:EN-GB'> </span><span style='font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif'><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C5008b6f64b9d47c3cf5608dad5c211f6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638057326782596650%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=KKQJ2tvJPPwfU%2BcFIq7NeqvA%2BntWb2EjKlpy%2B%2FrTEN8%3D&amp;reserved=0" title="Original URL:
http://www.homeboxstores.com/

Click to follow link." rel="noreferrer"><span style='font-size:9.0pt;line-height:105%;font-family:"Futura Std Book";color:#7F7F7F;mso-fareast-language:EN-GB'>www.homeboxstores.com</span></a></span><span lang="EN-GB" style='font-family:"Calibri",sans-serif;mso-fareast-language:EN-GB'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, 17 November 2022 11:46 AM<br>
<b>To:</b> Jasim Vali Mohammed Bebal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanjeeb Das &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox LIWA SM &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Hb Liwa Ma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; crys_hb &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 syed.ataullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; malek.hosan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5283318] - 9595132044 - Late C&amp;C</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi Jasim,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Please inform if the items have been sent to the store as this is C&amp;C order and its already delayed from the date of delivery and asp er LIWA store they have not received the
 items yet.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<img width="660" height="333" style="width:6.875in;height:3.4652in" id="Picture_x0020_24" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjMzMjcxMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gVQbMgpTlxZpHGDkxF4ryefGmnRGBb0EmdPydvhSozk" data-id="2044006332712"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
<tr style="height:127.8pt">
<td width="265" style="width:198.45pt;padding:0in 5.4pt 0in 5.4pt;height:127.8pt">
<div class="MsoNormal" style="line-height:105%">
<span style="mso-ignore:vglayout;margin-left:22px;margin-top:3688px;width:382px;height:196px"><img width="255" height="131" style="width:2.6527in;height:1.3611in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjMzMjcxMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.oIDy_0yE5yipPbG1s5vIbNrWB53F0ntCjjiawNecG0k" data-id="2044006332713" alt="A close up of a sign

Description automatically generated"></span><span style='font-size:8.0pt;line-height:105%;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</td>
<td width="262" style="width:196.55pt;padding:0in 5.4pt 0in 5.4pt;height:127.8pt">
<div class="MsoNormal" style="line-height:105%"><span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>Anslem Misquitta</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>Retail Operations - Customer Care</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>T   :  800 HOMEBOX (4663269)</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>F   :  +971 4 5172380</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>E   :  </span><span style='font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">[email-masked]</span></a><u><span style="color:blue"></span></u></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>Landmark Tower, Dubai Marina</span><span style='font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif'>P.O.Box 282028, UAE.</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span style='font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif'><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C5008b6f64b9d47c3cf5608dad5c211f6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638057326782596650%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=KKQJ2tvJPPwfU%2BcFIq7NeqvA%2BntWb2EjKlpy%2B%2FrTEN8%3D&amp;reserved=0" title="Original URL:
http://www.homeboxstores.com/

Click to follow link." rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">www.homeboxstores.com</span></a></span><span style='font-size:8.0pt;line-height:105%;font-family:"Calibri",sans-serif'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Hb Liwa Ma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Thursday, November 17, 2022 11:21 AM<br>
<b>To:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanjeeb Das &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox LIWA SM &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#5283318] - 9595132044 - Late C&amp;C</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal" style="background:white"><span style='font-family:"Calibri",sans-serif;color:black'>Below mentions order sill not received at store.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style='font-family:"Calibri",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style='font-family:"Calibri",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style='font-family:"Calibri",sans-serif;color:black'>Pls check with WH for same.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style='font-family:"Calibri",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style='font-family:"Calibri",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style='font-family:"Calibri",sans-serif;color:black'>Regards</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style='font-family:"Calibri",sans-serif;color:black'>Jitendra singh</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr align="center">
</div>
<div id="divRplyFwdMsg">
<div class="MsoNormal">
<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Thursday, November 17, 2022 10:35 AM<br>
<b>To:</b> Homebox LIWA SM &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hb Liwa Ma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanjeeb Das &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5283318] - 9595132044 - Late C&amp;C</span> </div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"> </div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt">Please take a look at ticket <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F5283318&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C5008b6f64b9d47c3cf5608dad5c211f6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638057326782596650%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=%2BXMIMeg3lzTUJyHKyOJvhABvxIDjLtV1oxhooiuez%2Bg%3D&amp;reserved=0" rel="noreferrer">
#5283318</a> raised by kat kat (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt"></span></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal" style="background:white">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi team, </span><span style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white">
<span style="font-size:10.5pt;color:black"> </span><span style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Click</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="background:white">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">&amp; Collect Order Delay</span></b><span style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white">
<span style="font-size:10.5pt;color:black"> </span><span style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="background:white">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Number: 9595132044</span></b><span style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Tracking:959513204499990001</span></b><span style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="background:white">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Date: Nov 12, 2022</span></b><span style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Store</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="background:white">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Code: 29004</span></b><span style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white">
<span style="font-size:10.5pt;color:black"> </span><span style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Cx Placed</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247">the order on (<b>Nov</b></span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="background:white">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">12, 2022 </span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">)</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="background:white">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">and order still not ready at the store. Kindly check and assist.
</span><span style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white">
<span style="font-size:10.5pt;color:black"> </span><span style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Thanks</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Ali</span><span style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt">On Thu, 17 Nov at 8:59 AM <span class="xseparator">
, kat kat &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="xseparator"></span>
</div>
<div></div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0" style="min-width:500px;overflow:auto">
<tbody>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0" style="background:#F4F8FA">
<tbody>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Eleim</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1054" src="https://images.freshchat.com/30x30/fresh-chat-names/img/doberman.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Hello</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:44 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HB AE Whatsapp</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1053" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span style="font-size:10.0pt;color:#3F3F46">Hello, welcome to HomeBox!</span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span style="font-size:10.0pt;color:#3F3F46">
</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">مرحبًا بك في هوم بوكس</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:44 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HB AE Whatsapp</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1052" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">What language do you prefer?
</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">ما هي اللغة التي تفضلها؟</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Type 1 for English</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">أدخل 2 للغة العربية</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:44 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Eleim</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1051" src="https://images.freshchat.com/30x30/fresh-chat-names/img/doberman.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:45 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HB AE Whatsapp</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1050" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span style="font-size:10.0pt;color:#3F3F46">Hello, what can we help you with today?
</span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128129;&#127995;</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">1 - For help placing a new order</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">2 - Offers and Promotions</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">3 - To check order or delivery status</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">4 - For questions about returns or refund</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">5 - For complaints</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">6 - Check Store Locations</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please reply with only a single digit corresponding to the option</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:45 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Eleim</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1049" src="https://images.freshchat.com/30x30/fresh-chat-names/img/doberman.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">4</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:45 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HB AE Whatsapp</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1048" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Our Returns policy can be found at
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.homeboxstores.com%2Fae%2Fen%2Fsupport%2Fsolutions%2Ffolders%2F44001185964&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C5008b6f64b9d47c3cf5608dad5c211f6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638057326782596650%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=BHg%2F8iJeblAN1RuvWULnryqKGrjABrwtSYgln%2BNRXuM%3D&amp;reserved=0" rel="noreferrer">
https://www.homeboxstores.com/ae/en/support/solutions/folders/44001185964#</a> </span></div>
<div>
</div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please read the online returns policy</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:45 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HB AE Whatsapp</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1047" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">If you are within the returns policy, and if you made your purchase online, the fastest way to return is online on our website.
</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Go to Order History in My Account, select the products you want to return and place a return request.</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46"></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">You can read more about how to return at:
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.homeboxstores.com%2Fae%2Fen%2Freturn&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C5008b6f64b9d47c3cf5608dad5c211f6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638057326782596650%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=XKI9vKEHyIBy2dWIb6xDb%2FtfbYxuWYd%2FW%2BFt62B%2BXIY%3D&amp;reserved=0" rel="noreferrer">
https://www.homeboxstores.com/ae/en/return</a> </span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-size:10.0pt;color:#3F3F46"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:45 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HB AE Whatsapp</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1046" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">If you made your purchase in one of our stores, and your purchase is covered under our returns policy, please reply 1 to connect to a customer service agent.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:45 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Eleim</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1045" src="https://images.freshchat.com/30x30/fresh-chat-names/img/doberman.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:45 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HB AE Whatsapp</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="36" height="36" style="width:.375in;height:.375in" id="_x0000_i1044" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please wait, you will be assisted shortly.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:45 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1043" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Hi Eleim. Thank you for choosing HomeBox. My name is Ali. How may I help you today?</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:46 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Eleim</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1042" src="https://images.freshchat.com/30x30/fresh-chat-names/img/doberman.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Order no 9595132044</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:46 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Eleim</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1041" src="https://images.freshchat.com/30x30/fresh-chat-names/img/doberman.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">When ill be able to collect in liwa</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:46 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Eleim</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1040" src="https://images.freshchat.com/30x30/fresh-chat-names/img/doberman.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Its been 5 days already</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:47 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1039" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Thank you for sharing the order details. Please allow me a moment to check this for you.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:49 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1038" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Kindly provide me with your email.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:50 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Eleim</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1037" src="https://images.freshchat.com/30x30/fresh-chat-names/img/doberman.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:52 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1036" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">An escalation will be raised to the concerned team regarding th delayed pickup . Kindly bear with us . you will be updated soon.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:53 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1035" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Is there anything else I can assist you with ?</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:53 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Eleim</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1034" src="https://images.freshchat.com/30x30/fresh-chat-names/img/doberman.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">How long?</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:55 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1033" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">You will be updated as soon as possible .Kindly allow us sometime.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Thank you for contacting us.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Have a nice day!</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:58 AM, 17th Nov</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0" style="min-width:100%">
<tbody>
<tr>
<td style="padding:0in 15.0pt 0in 15.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fweb.freshchat.com%2Fa%2F510395015250362%2Finbox%2Fopen%2F0%2Fconversation%2F679547104780231&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C5008b6f64b9d47c3cf5608dad5c211f6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638057326782596650%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=HjQAgQwTBZjD0h0XW%2Fc9Zj5luygBprM9b%2F9rNE2WNAk%3D&amp;reserved=0" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica",sans-serif;color:#333333'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5283318:1125156</span><span style="font-size:10.5pt">
</span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>