Subject: Note Added - [#5826012] 9417040386 - WWD Complaint (No Stock )
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 11:19:47 +0000 (UTC)

Hi ,    Mansoorullah Enayathullah added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5826012    Subject:  9417040386 - WWD Complaint (No Stock )   Requester: Janaria    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMCA541BF1063A4A859CFBC12B105F0A95" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Home Box</span></a>
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<div class="MsoNormal">As WH declared No stock and we have forwarded to CCC manger to raised the RDO request , so that we can pullout and issue CN.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Mansoor </div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, March 14, 2023 4:36 AM<br>
<b>To:</b> Sabry Yousef &lt;[email-masked]&gt;; Anslem Misquitta &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; HBUAE DELIVERY &lt;[email-masked]&gt;; HB Warehouse &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5826012] - 9417040386 - WWD Complaint (No Stock )</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<strong><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Escalation Level 1, Reminder</span></strong><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Team,<br>
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<strong><span style="font-family:-Apple-System">WWD Complaint (No Stock )</span></strong><b><br>
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Order No: 9417040386<br>
Order Date: 02-Mar-2023<br>
CRM No: 4690513<br>
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Problem Statement: Cx complained that the product (Curvy 3-Door Wardrobe with Mirror) was received with the wardrobe cover, Please find the attached image.<br>
As per CRM #4690513, there is no Stock in WH Inventory to replace.<br>
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<strong><span style="font-family:-Apple-System">Kindly confirm if we can raise RDO.</span></strong><b><br>
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Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Aws</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Mon, 13 Mar at 3:44 AM
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<div class="MsoNormal"><strong><span style="font-size:10.5pt;font-family:-Apple-System">Escalation Level 1,</span></strong></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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<strong><span style="font-family:-Apple-System">WWD Complaint (No Stock )</span></strong><b><br>
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Order No: 9417040386<br>
Order Date: 02-Mar-2023<br>
CRM No: 4690513<br>
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Problem Statement: Cx complained that the product (Curvy 3-Door Wardrobe with Mirror) was received with the wardrobe cover, Please find the attached image.<br>
As per CRM #4690513, there is no Stock in WH Inventory to replace.<br>
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Kindly confirm if we can raise RDO.<br>
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Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Aws</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Sat, 11 Mar at 9:49 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5826012" rel="noreferrer">#5826012</a> raised by ().</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Team,</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">WWD</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Complaint (No Stock )</span></b><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">No: 9417040386</span></b><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Date: 02-Mar-2023</span></b><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<b><span style='font-family:"Arial",sans-serif;color:black'>No: 4690513</span></b><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<div class="MsoNormal"><strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Problem</span></strong></div>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Statement:</span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> Cx complained that the product (<b>Curvy</b></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">3-Door Wardrobe with Mirror</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">)</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">was received with the wardrobe cover, Please find the attached image.</span><span style="font-size:10.5pt;font-family:-Apple-System"><br>
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</span><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">As per CRM</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">#4690513 , there is no Stock in WH Inventory to replace.</span><span style="font-size:10.5pt;font-family:-Apple-System"><br>
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</span><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"><img width="427" height="108" style="width:4.4479in;height:1.125in" id="_x0000_i1049" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDM4NDc0NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lyoRQXluOw-l8zeJqZH_GX1NdAb9XY4Nvj94dG0_k-U"></span><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Kindly</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">advise for further action.</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Adil</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Sat, 11 Mar at 9:01 AM
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Hi good morning mr ali.</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">I want ask if what time they will deliver the cover of the cabinet..</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Hello, my name is Ali , Thank you for Choosing Homebox,</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">How can I assist you today ?</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Becouse yesterday they forgot the bring the cover of the cabinet</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please allow me a moment and I will check on this for you.</span></div>
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<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1041" src="https://images.freshchat.com/30x30/fresh-chat-names/img/sun.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Ok thank you..</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:54 AM, 11th Mar</span></div>
<div></div>
<div></div>
</div>
</td>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span style='font-size:9.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#6F7071'>&#129344;&#128148;</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1040" src="https://images.freshchat.com/30x30/fresh-chat-names/img/sun.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Tell them to send and fix the cabinet at 11am</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:55 AM, 11th Mar</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1039" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Kindly confirm if the problem is only with the wardrobe.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:56 AM, 11th Mar</span></div>
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</td>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span style='font-size:9.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#6F7071'>&#129344;&#128148;</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1038" src="https://images.freshchat.com/30x30/fresh-chat-names/img/sun.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Yes…only the wardrobe the cover..</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:56 AM, 11th Mar</span></div>
<div></div>
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</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span style='font-size:9.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#6F7071'>&#129344;&#128148;</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1037" src="https://images.freshchat.com/30x30/fresh-chat-names/img/sun.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span style="color:#3F3F46"><img width="1600" height="1200" style="width:16.6666in;height:12.5in" id="_x0000_i1036" src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_bf2137b7f1dc9707ab73208fbaa29d387c570e110e4b89986d8dd3820c177e63/img_is5215tcuq_f49e0d3320dd220332854a80e835366dd2af092a869502705e4ca45e7d7933a3.jpeg"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Hey fix good this..</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:57 AM, 11th Mar</span></div>
<div></div>
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</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span style='font-size:9.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#6F7071'>&#129344;&#128148;</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1035" src="https://images.freshchat.com/30x30/fresh-chat-names/img/sun.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span style="color:#3F3F46"><img width="1200" height="1600" style="width:12.5in;height:16.6666in" id="_x0000_i1034" src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_bf2137b7f1dc9707ab73208fbaa29d387c570e110e4b89986d8dd3820c177e63/img_855uvtbuqu_0a6294f14e92bd7470ff7f55a686c1f6ddac13cc9bfe7da31d8ff9a4fb4cfdd4.jpeg"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span style="color:#3F3F46">Only the wardrobe</span><span style='font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>☝&#127995;</span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:57 AM, 11th Mar</span></div>
<div></div>
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</div>
</td>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1033" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">I would like to inform you that a reminder will be sent to the team to check on this issue, Kindly provide me with your Email so you can be notified with an update.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:57 AM, 11th Mar</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span style='font-size:9.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#6F7071'>&#129344;&#128148;</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1032" src="https://images.freshchat.com/30x30/fresh-chat-names/img/sun.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:58 AM, 11th Mar</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1031" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Thank you for your cooperation.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:59 AM, 11th Mar</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span style='font-size:9.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#6F7071'>&#129344;&#128148;</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1030" src="https://images.freshchat.com/30x30/fresh-chat-names/img/sun.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Your welcome</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:59 AM, 11th Mar</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1029" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">is there anything else I can assist you with at the moment ?</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">08:59 AM, 11th Mar</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span style='font-size:9.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#6F7071'>&#129344;&#128148;</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1028" src="https://images.freshchat.com/30x30/fresh-chat-names/img/sun.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span style="color:#3F3F46"><img width="1200" height="1600" style="width:12.5in;height:16.6666in" id="_x0000_i1027" src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_bf2137b7f1dc9707ab73208fbaa29d387c570e110e4b89986d8dd3820c177e63/img_butgqq8kok_816c0de78e8af4f421b78ed9bd5118e2b876c3c4fbc157c29abcda0a83c272d1.jpeg"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Only i need them to come at 11am to bring the cover and fix..</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:00 AM, 11th Mar</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal">
<span style='font-size:9.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#6F7071'>&#129344;&#128148;</span><span style="font-size:9.0pt;color:#6F7071"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://images.freshchat.com/30x30/fresh-chat-names/img/sun.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Thank you</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:00 AM, 11th Mar</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">I hope this helps, please feel free to come back and chat with us if you have any queries in the future.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:00 AM, 11th Mar</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<table class="MsoNormalTable" border="0" cellpadding="0" style="min-width: 100%">
<tbody>
<tr>
<td style="padding:0in 15.0pt 0in 15.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/719544023334452" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica",sans-serif;color:#333333'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-Apple-System"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5826012:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
</span>
</div>
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