Subject: Note Added - [#5807205] 4717720825 - Unable to raise RMA for item (156804177)
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 07:56:52 +0000

Hi ,    Hussein AlyAmr Ahmed added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5807205    Subject:  4717720825 - Unable to raise RMA for item (156804177)   Requester: Hissa Al Maadeed    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hello mr Shubham :</div>
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<div class="MsoNormal">I raise the ticket since march 12 but they still not solve </div>
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<div>From: Shubham Chintalwar &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, March 15, 2023 9:54 AM<br>
<b>To:</b> Home Box &lt;[email-masked]&gt;; Hussein AlyAmr Ahmed &lt;[email-masked]&gt;; Sooraj Sudevan &lt;[email-masked]&gt;; Vinay Aggarwal &lt;[email-masked]&gt;<br>
<b>Cc:</b> myhomebox qatar &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5807205] - 4717720825 - Unable to raise RMA for item (156804177)</div>
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<div class="MsoNormal">Hi <a id="OWAAM5883D7B1909D4C128CDF80694A782D58" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hussein AlyAmr Ahmed</span></a>,</div>
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<div class="MsoNormal">Kindly raise JIRA/ IT ticket.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">+974 77963576</div>
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<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, March 15, 2023 5:29 AM<br>
<b>To:</b> Hussein AlyAmr Ahmed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sooraj Sudevan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shubham Chintalwar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vinay Aggarwal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> myhomebox qatar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5807205] - 4717720825 - Unable to raise RMA for item (156804177)</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Urgent Reminder</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Dear Team,</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Unable To Raise RMA</span></b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order No: 4717720825</span></b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date: Mar 5, 2023</span></b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<b><span style='font-family:"Arial",sans-serif;color:black'>item ID and Name : 156804177 - - Saga 5-Tier Shoe Rack ( 3 QTY)</span></b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement: </span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">We are unable to raise a return request for the above item on the
 Hybris. Please find the attached.</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"><br>
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</span><span style="font-size:10.5pt;font-family:Roboto;color:#183247"> Kindly check and assist.</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Ali Adil</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Mon, 13 Mar at 6:28 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi Team,</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Unable To Raise RMA</span></b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order No: 4717720825</span></b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date: Mar 5, 2023</span></b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<b><span style='font-family:"Arial",sans-serif;color:black'>item ID and Name : 156804177 - - Saga 5-Tier Shoe Rack ( 3 QTY)</span></b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement: </span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">We are unable to raise a return request for the above item on the
 Hybris. Please find the attached.</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"><br>
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</span><span style="font-size:10.5pt;font-family:Roboto;color:#183247"> Kindly check and assist.</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Jok Kuol,</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Sun, 12 Mar at 2:35 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi Team,</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Unable To Raise RMA</span></b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order No: 4717720825</span></b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date: Mar 5, 2023</span></b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<b><span style='font-family:"Arial",sans-serif;color:black'>item ID and Name : 156804177 - - Saga 5-Tier Shoe Rack ( 3 QTY)</span></b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement: </span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">We are unable to raise a return request for the above item on the
 Hybris. Please find the attached.</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"><br>
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</span><span style="font-size:10.5pt;font-family:Roboto;color:#183247"> Kindly check and assist.</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Jok Kuol,</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Fri, 10 Mar at 2:40 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi Team,</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Unable To Raise RMA</span></b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order No: 4717720825</span></b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date: Mar 5, 2023</span></b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<b><span style='font-family:"Arial",sans-serif;color:black'>item ID and Name : 156804177 - - Saga 5-Tier Shoe Rack ( 3 QTY)</span></b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement: </span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">We are unable to raise a return request for the above item on the
 Hybris. Please find the attached.</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"><br>
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</span><span style="font-size:10.5pt;font-family:Roboto;color:#183247"> Kindly check and assist.</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Ali Adil</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Thu, 9 Mar at 8:30 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5807205" rel="noreferrer">#5807205</a> raised by Hissa Al Maadeed (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Team,</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Unable</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">To Raise RMA</span></b><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">No: 4717720825</span></b><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Date: Mar 5, 2023</span></b><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><b><span style='font-family:"Arial",sans-serif;color:black'>ID and Name : 156804177 - - Saga 5-Tier Shoe Rack ( 3 QTY)</span></b></div>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Problem</span></strong><strong><span style="font-family:Roboto;color:#183247;background:white"></span></strong>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Statement: </span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">We are unable to raise a return request
 for the above item on the Hybris. Please find the attached.</span><span style="font-size:10.5pt;font-family:-Apple-System"><br>
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</span><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">​ Kindly</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">check and assist.</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Thanks</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Ali</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Adil</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5807205:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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