Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 08:54:55 +0000

Hi Ali Adil,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">Its your problem your product is out of delivery not mine..why i m not getting my refund ..this is not good and fare. </div>
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<div>On Tue, Mar 14, 2023, 7:39 AM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">Dear customer,<br><br>Thank you for contacting us.<br> <br>We regret to inform you that the product (Duke Metallic Etched Ceramic Candleholder) has been canceled from order no. 9419400016, because it is out of stock. We have partially shipped your order, and the order invoice has been amended. The order will be delivered within the specified time, and if you do not receive the order within the specified time, please contact us again so that we may serve you to the fullest.<br><br>Kindly note that your order is "cash on delivery," so there is no refund.<br><br>Thank you for your cooperation and shopping with us.<br> <br>We apologize for any inconvenience and thank you for your patience.<br> <br>Feel free to contact us for further assistance.<br> <br>your friends<br>Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5843664