Subject: New Reply Received - السلام عليكم متى يوصل طلبي؟ تأخر
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 08:04:36 +0000

Hi Ali Adil,  The customer has responded to the ticket.  السلام عليكم 
متى يوصل طلبي؟ 
تأخر   Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/acRcq-QdU36p0xT2aY-mnQ~~/AALN9wA~/RgRl8V4QPVcDc3BjQgpkCZAqEGTixnyHUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB" alt=""></div>
Dear Team,  <br>
<br>
Kindly note the customer's address is in a remote area, we will do our best to arrange the delivery at the earliest convenience. <br>
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Best regards, 
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<span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>13/3/2023 7:41 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#5820385] - السلام عليكم متى يوصل طلبي؟ تأخر<br>
 
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<div>Hi Team,<br>
 </div>

<div dir="ltr">Order Date : Mar 6, 2023</div>

<div dir="ltr">Order ID:  6810299094</div>

<div dir="ltr">Tracking ID: SD010046140</div>

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<div>Assistance Required: Urgent delivery</div>

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<div dir="ltr">Issue Description: The order was shipped since  (Mar 7, 2023), till now the item has not delivered to the customer so kindly arrange the delivery on priority basis.</div>

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<div>Thank You &amp; Regards,</div>

<div>The Support Team.</div>
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<blockquote class="freshdesk_quote">On Sun, 12 Mar at 2:09 AM <span class="separator">, Landmark Group &lt;[email-masked]&gt; wrote: </span>

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<div><span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5820385" rel="noreferrer">#5820385</a> raised by aug__95 ().</span></div>
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<span class="separator">Hi Team,</span><br>
 </div>

<div dir="ltr"><span class="separator">Order Date : Mar 6, 2023</span></div>

<div dir="ltr"><span class="separator">Order ID:  6810299094</span></div>

<div dir="ltr"><span class="separator">Tracking ID: SD010046140</span></div>

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<div><span class="separator">Assistance Required: Urgent delivery</span></div>

<div> </div>

<div dir="ltr"><span class="separator">Issue Description: The order was shipped since  (Mar 7, 2023), till now the item has not delivered to the customer so kindly arrange the delivery on priority basis.</span></div>

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<div><span class="separator">Thank You &amp; Regards,</span></div>

<div><span class="separator">The Support Team.</span></div>
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<span class="separator">On Fri, 10 Mar at 7:16 AM <span class="separator">, Home Box KSA &lt;[email-masked]&gt; wrote: </span></span>

<div><span class="separator"><span class="separator">@aug__95 مرحبا عميلنا العزيز, شكراً لتواصلك مع هوم بوكس, نود إعلامكم أن الطلب رقم (6810299094) قد تم شحنىه لشريك النقل شيبا (SD010046140)، كما يرجى العلم أن الوقت الزمني لتوصيل الطلب هو 2-4 أيام عمل . و من المتوقع سيتم توصيل الطلب اليوم وسيتواصل معك الفريق عبر الرقم 591740482 في حالة عدم إستلام الطلب نرجو منك التواصل معنا حتى نتمكن من إتخاذ الإجراءات الضرورية و التواصل مع فريق النقل لإسراع عملية توصيل الطلب</span></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5820385