Subject: New Reply Received - 9401115990 - Damaged WWD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 06:10:00 +0000 (UTC)

Hi Ali Adil,  The customer has responded to the ticket.  9401115990 - Damaged WWD  Ticket comment <div><br></div>
<div dir="auto">Hello,</div>
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<div dir="auto">Kindly refund to my Visa card. I don’t want the refund to be in the form of Shukran points or homebox wallet points or anything like this and ask that the refund goes back to my Visa card strictly.</div>
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<div dir="auto">Thanks</div>
<div dir="auto">Abla Hafez</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Mar 11, 2023 at 6:19 AM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Abla,<br><br>Thank you for shopping with us.<br><br>We apologize for the inconvenience &amp; delay.<br><br>​We would like to inform you that the return and refund of the sofa have already been approved. We are coordinating with the concerned team, and we will schedule the collection as soon as possible. Please bear with us for the whole time, and the team will contact you for the return.<br><br>Once again, sincere apologies and thank you for your patience.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Homebox Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5809447