Subject: New Reply Received - 9504292868 - Damaged WWD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 28 Feb 2023 08:30:26 +0000

Hi Ali Adil,  The customer has responded to the ticket.  9504292868 - Damaged WWD  Ticket comment <div dir="ltr">Dear Team,<div>I Used tabby only for installment, not for payment and I already finished the payment already.</div>
<div>My original payment was through my debit card.</div>
<div>As per my call with customer service, the money will go to it.</div>
<div><br></div>
<div>Please confirm.</div>
<div><br></div>
<div>Best Regards</div>
<div>Nesreen</div>
</div>
<img src="https://my-email-signature.link/signature.gif?u=2156876&amp;e=327624005&amp;v=89a94055dc2b331c078a4d7180bc970c066302e645574b1715c7c9f66a9b740d" alt="" width="0" height="0" style="width:2px;max-height:0;overflow:hidden"><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Feb 28, 2023 at 12:26 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Nesreen,<br><br>Thank you for shopping at <a href="http://www.homeboxstores.com" rel="noreferrer" target="_blank">www.homeboxstores.com</a>.<br> <br>Sorry for the delay and we apologise for the inconvenience caused.<br> <br>The refund for the item (<strong>Boston King Storage Bed with 2 Drawers - 180x200 cm</strong>) for order ID 9504292868 has been processed for AED 1,099.00 on (23/2/2023), refund will go to your original payment method.<br> <br>Refunds may require 7-14 additional business days to process as per the bank norms.<br> <br>In case you do not see the refund in the given time frame, please contact Tabby (Tabby was used for payment gateway).<br> <br>Once again, sincere apologies and thank you for your patience.<br> <br>Feel free to get in touch with us for further assistance.<br>  <br>Your Friends,<br>The Homebox Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5675195