Subject: Note Added - [#5693019] Order cancelled with no reason
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 13 Feb 2023 10:46:04 +0000

Hi ,    Zulema Pereira added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5693019    Subject:  Order cancelled with no reason   Requester: HUSSAM CHAYKHOUNI    Note Content:   <div class="WordSection1">
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, February 13, 2023 2:41 PM<br>
<b>To:</b> Zulema Pereira &lt;[email-masked]&gt;; Faizal Maradeya &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5693019] - Order cancelled with no reason</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Zulema. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Thank you for the support. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Please ignore the below, the customer is talking about another item which is out of stock and mistakenly send link of another item. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">We will inform the customer and close the issue from our end. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Regards.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Malek. </span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Mon, 13 Feb at 1:14 PM
<span class="separator">, Zulema Pereira &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">We have stocks for this Product in Warehouse. Total of 49 qty,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">From: Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, February 12, 2023 6:36 AM<br>
<b>To:</b> Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Zulema Pereira &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5693019] - Order cancelled with no reason</span></div>
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<strong><span style="font-size:10.5pt;font-family:-Apple-System">Reminder</span></strong><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Team,</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Please note the item below is getting cancelled twice with no reason and it is available in stock , Kindly update ASAP as customer wants the item urgently .</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<strong><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Order number: 9414125481
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<strong><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">item ID
</span></strong><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"> :<a href="https://www.homeboxstores.com/ae/en/Bedroom/Dressers-%26-Chests/Chest-of-Drawers/HOME-BOX-Kulltorp-Chest-of-5-Drawers/p/164774159" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none">https://www.homeboxstores.com/ae/en/Bedroom/Dressers-%26-Chests/Chest-of-Drawers/HOME-BOX-Kulltorp-Chest-of-5-Drawers/p/164774159</span></a>
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Best regards,</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Jinana</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">On Fri, 10 Feb at 7:56 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Please note the item below is getting cancelled twice with no reason and it is available in stock , Kindly update ASAP as customer wants the item urgently .</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Order number:9414125481 </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">item ID  :<a href="https://www.homeboxstores.com/ae/en/Bedroom/Dressers-%26-Chests/Chest-of-Drawers/HOME-BOX-Kulltorp-Chest-of-5-Drawers/p/164774159" rel="noreferrer">https://www.homeboxstores.com/ae/en/Bedroom/Dressers-%26-Chests/Chest-of-Drawers/HOME-BOX-Kulltorp-Chest-of-5-Drawers/p/164774159</a>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Ali hazzaa</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">On Fri, 10 Feb at 7:01 PM
<span class="separator">, HUSSAM CHAYKHOUNI &lt;&gt; wrote: </span></span></div>
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<span style="font-size:9.0pt;color:#6F7071">HUSSAM CHAYKHOUNI</span><span style="color:black">
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">I just bought an item and got cancelled</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:32 PM, 10th Feb</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Sorry, we had to cancel Kulltorp Chest of 5-Drawers -... items of order 9414120364 due to reasons beyond our control. AED 349.00 will be refunded in 5-7 business days.</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Hello, my name is Ali , Please give me a few moments while I review and process your request. I will get back shortly.</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">As we have checked it was cancelled by our warehouse and refund already processed</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Is there anything else I can assist you with today?</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HUSSAM CHAYKHOUNI</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HUSSAM CHAYKHOUNI</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1049" src="https://images.freshchat.com/30x30/fresh-chat-names/img/basketball.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">I need to cancel everything if you cancelled the drawer</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:39 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1048" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_6b3a108f33a7360d133cb1d6f974a0444e670d2a1752c2324d38c895164dc41c/img_dpgsqomca5_4ad4be63b120b92fa55779e181c287d55a9f50a25a3109378eff9e6b969fc029.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">i request you to please an order again please and will make sure to deliver it on time</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:40 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HUSSAM CHAYKHOUNI</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1047" src="https://images.freshchat.com/30x30/fresh-chat-names/img/basketball.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">I didn't understand</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:40 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HUSSAM CHAYKHOUNI</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1046" src="https://images.freshchat.com/30x30/fresh-chat-names/img/basketball.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Should I order it again</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:41 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HUSSAM CHAYKHOUNI</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1045" src="https://images.freshchat.com/30x30/fresh-chat-names/img/basketball.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">I already paid</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:41 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1044" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_6b3a108f33a7360d133cb1d6f974a0444e670d2a1752c2324d38c895164dc41c/img_dpgsqomca5_4ad4be63b120b92fa55779e181c287d55a9f50a25a3109378eff9e6b969fc029.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Yes You can cancel the other item and place a new order for both item</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:42 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1043" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_6b3a108f33a7360d133cb1d6f974a0444e670d2a1752c2324d38c895164dc41c/img_dpgsqomca5_4ad4be63b120b92fa55779e181c287d55a9f50a25a3109378eff9e6b969fc029.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Is there anything else I can assist you with today?</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:44 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HUSSAM CHAYKHOUNI</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1042" src="https://images.freshchat.com/30x30/fresh-chat-names/img/basketball.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Should I pay again for items</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:47 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1041" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_6b3a108f33a7360d133cb1d6f974a0444e670d2a1752c2324d38c895164dc41c/img_dpgsqomca5_4ad4be63b120b92fa55779e181c287d55a9f50a25a3109378eff9e6b969fc029.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Once you cancel the order you will receive the refund and u can pay for a new one</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:48 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HUSSAM CHAYKHOUNI</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1040" src="https://images.freshchat.com/30x30/fresh-chat-names/img/basketball.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Your payment for order 9414120283 is being processed, and it may take up to an hour. We'll notify you when your order is confirmed.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:49 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1039" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_6b3a108f33a7360d133cb1d6f974a0444e670d2a1752c2324d38c895164dc41c/img_dpgsqomca5_4ad4be63b120b92fa55779e181c287d55a9f50a25a3109378eff9e6b969fc029.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">All you need to do is login to your "My Account" section on the website or on the app.Scroll to the "Order" section and choose the order you wish to cancel. From there
 you can either choose to cancel part of the order or the entire order. after that you may create a new order for same items</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:50 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HUSSAM CHAYKHOUNI</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1038" src="https://images.freshchat.com/30x30/fresh-chat-names/img/basketball.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Mr Ali I already cancelled it</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:50 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HUSSAM CHAYKHOUNI</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1037" src="https://images.freshchat.com/30x30/fresh-chat-names/img/basketball.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Should I order again and you follow up</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:50 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1036" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_6b3a108f33a7360d133cb1d6f974a0444e670d2a1752c2324d38c895164dc41c/img_dpgsqomca5_4ad4be63b120b92fa55779e181c287d55a9f50a25a3109378eff9e6b969fc029.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Noted and the new order is under processing</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:50 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HUSSAM CHAYKHOUNI</span></div>
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<div>
<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1035" src="https://images.freshchat.com/30x30/fresh-chat-names/img/basketball.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Should I proceed to check out</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:52 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1034" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_6b3a108f33a7360d133cb1d6f974a0444e670d2a1752c2324d38c895164dc41c/img_dpgsqomca5_4ad4be63b120b92fa55779e181c287d55a9f50a25a3109378eff9e6b969fc029.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Yes you may place a new order as i checked the previous one cancelled</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:53 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1033" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_6b3a108f33a7360d133cb1d6f974a0444e670d2a1752c2324d38c895164dc41c/img_dpgsqomca5_4ad4be63b120b92fa55779e181c287d55a9f50a25a3109378eff9e6b969fc029.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Is there anything else I can assist you with today?</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:54 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HUSSAM CHAYKHOUNI</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1032" src="https://images.freshchat.com/30x30/fresh-chat-names/img/basketball.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><img width="540" height="1170" style="width:5.625in;height:12.1875in" id="_x0000_i1031" src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_425f2ec04fbfe76e6f93adca1eb2125064cbe7fc69a2191257c68d6abdd4cbb5/img_rnjiuh2gsd_00c2561b7aafa88ec917d05ae694678e9c5f3514f697943e5f860c2e17210c81.jpeg"></span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:55 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1030" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_6b3a108f33a7360d133cb1d6f974a0444e670d2a1752c2324d38c895164dc41c/img_dpgsqomca5_4ad4be63b120b92fa55779e181c287d55a9f50a25a3109378eff9e6b969fc029.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">As i checked order placed successfully</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:57 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1029" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_6b3a108f33a7360d133cb1d6f974a0444e670d2a1752c2324d38c895164dc41c/img_dpgsqomca5_4ad4be63b120b92fa55779e181c287d55a9f50a25a3109378eff9e6b969fc029.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Is there anything else I can assist you with today?</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:57 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1028" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_6b3a108f33a7360d133cb1d6f974a0444e670d2a1752c2324d38c895164dc41c/img_dpgsqomca5_4ad4be63b120b92fa55779e181c287d55a9f50a25a3109378eff9e6b969fc029.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please feel free to come back and chat with us if you have any queries in the future.<br>
My name is Ali and have a wonderful day!</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:58 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HUSSAM CHAYKHOUNI</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1027" src="https://images.freshchat.com/30x30/fresh-chat-names/img/basketball.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">I need to confirm</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:58 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">HUSSAM CHAYKHOUNI</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://images.freshchat.com/30x30/fresh-chat-names/img/basketball.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">That it's not cancelled again</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">06:59 PM, 10th Feb</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Ali</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://images.freshchat.com/30x30/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_marketingpicFull/u_6b3a108f33a7360d133cb1d6f974a0444e670d2a1752c2324d38c895164dc41c/img_dpgsqomca5_4ad4be63b120b92fa55779e181c287d55a9f50a25a3109378eff9e6b969fc029.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">as order placed successfully, and if something will happened please fee free to contact us cos any cancellation processes if chapped will not be from our side</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">07:00 PM, 10th Feb</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica Neue";color:#999999'>View conversation in
<a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/709772620373564" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span> </div>
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<span style="font-size:10.5pt;font-family:-Apple-System"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5693019:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure,
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<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System"><br>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
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</blockquote></div>