Subject: New Reply Received - Damaged HH item below AED 30 - (9408134371)
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 11 Feb 2023 12:11:12 +0000

Hi Ali Adil,  The customer has responded to the ticket.  Damaged HH item below AED 30 - (9408134371)  Ticket comment <div dir="auto">the second item ordered was for pick up from Oasis branch of home box. but upon collection, i asked the customer service to open it first to check. the glass was also damaged. so the customer service said they will just have it reimbursed back to my card.<div dir="auto"><br></div>
<div dir="auto">so i think i may not have received yet my second reimbursement of 30 dhs </div>
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<div dir="auto">thanks and regards,</div>
<div dir="auto">jallea joy Maralit </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Feb 11, 2023, 2:42 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Dear customer,<br><br>Thank you for contacting us. <br><br>We would be happy to help you. However for us to check and investigate, we would need some more information. Regarding order #9408134371 , Kindly provide us with the pictures showing the damage so we can check and assist you further.<br><br>Looking forward to hearing from you.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5695575