Subject: Note Added - [#5638596] Missing Items / 9411931186
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 11:42:44 +0000

Hi ,    Debesh Datta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5638596    Subject:  Missing Items / 9411931186   Requester: katrina    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Mohsin,</div>
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<div class="MsoNormal">Thanks for the update. The decimal SLA issue has been already fixed right?</div>
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<div class="MsoNormal">Thanks &amp; Regards,</div>
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<div class="MsoNormal">Debesh Datta</div>
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<div class="MsoNormal">Assistant Manager – E-commerce Operations</div>
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<div>From: Mohsin Khan &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, February 7, 2023 3:34 PM<br>
<b>To:</b> Debesh Datta &lt;[email-masked]&gt;; Anslem Misquitta &lt;[email-masked]&gt;; Adil Khan &lt;[email-masked]&gt;; Debayan Sarkar &lt;[email-masked]&gt;; Ashick Ali &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; Home Box &lt;[email-masked]&gt;; Vaishak Piriyarath &lt;[email-masked]&gt;; Debayan Sarkar &lt;[email-masked]&gt;; Ahmed Zoher &lt;[email-masked]&gt;;
 Murtaza Kutiyanawala &lt;[email-masked]&gt;; malek.hosan &lt;[email-masked]&gt;; syed.ataullah &lt;[email-masked]&gt;; Sanaa.Hammad &lt;[email-masked]&gt;; samer aburamadan &lt;[email-masked]&gt;; Nada Hattar &lt;[email-masked]&gt;;
 Raja Ramachandran &lt;[email-masked]&gt;; Sameer Sadiq &lt;[email-masked]&gt;; Naseem Ahmad &lt;[email-masked]&gt;; Atmaram Tiwari &lt;[email-masked]&gt;; Divek Karagwal &lt;[email-masked]&gt;; Sindhur
 Kumar Jakku (TCS) &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5638596] - Missing Items / 9411931186</div>
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<div class="MsoNormal"><span style='font-size:8.5pt;font-family:"Tahoma",sans-serif;color:black'><a id="OWAAMA5AC705E5C594328A235DD00EA499BF6" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Tahoma",sans-serif;text-decoration:none'>Hi Debesh</span></a>,</span></div>
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<b><span style='font-size:8.5pt;font-family:"Tahoma",sans-serif;color:black'>9413336366</span></b><span style='font-size:8.5pt;font-family:"Tahoma",sans-serif;color:black'>- SLA setup is in Decimal hence order got hung.</span>
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<b><span style='font-size:8.5pt;font-family:"Tahoma",sans-serif;color:black'>9411931186</span></b><span style='font-size:8.5pt;font-family:"Tahoma",sans-serif;color:black'>– This order not interface to Vinculum due to Microsoft outage on
 25<sup>th</sup> Jan.  </span>
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<b>From:</b> Debesh Datta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> 07-Feb-2023 12:51 PM<br>
<b>To:</b> Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Adil Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Debayan Sarkar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ashick Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vaishak Piriyarath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Debayan Sarkar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ahmed Zoher &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 malek.hosan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; syed.ataullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanaa.Hammad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 samer aburamadan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nada Hattar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Raja Ramachandran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Sameer Sadiq &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Naseem Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohsin Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Atmaram Tiwari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Divek Karagwal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sindhur Kumar Jakku (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5638596] - Missing Items / 9411931186</div>
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<div class="MsoNormal">Dear Mohsin/Atmaram,</div>
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<div class="MsoNormal">Kindly check these 2 orders where I believe it is SLA 2 breach but it was not auto cancelled.</div>
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<div class="MsoNormal">Thanks &amp; Regards,</div>
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<div class="MsoNormal">Debesh Datta</div>
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<div class="MsoNormal">Assistant Manager – E-commerce Operations</div>
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<div class="MsoNormal">+971 54 3725508</div>
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<b>From:</b> Anslem Misquitta <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a> <br>
<b>Sent:</b> Tuesday, February 7, 2023 11:37 AM<br>
<b>To:</b> Adil Khan <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Debayan Sarkar
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Debesh Datta
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Ashick Ali
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> HomeBox Customercare UAE <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Home Box <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Vaishak Piriyarath <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Debayan Sarkar <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Debesh Datta <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Ahmed Zoher <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Murtaza Kutiyanawala <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; malek.hosan <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; syed.ataullah <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Sanaa.Hammad <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; samer aburamadan <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Nada Hattar <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Raja Ramachandran <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Sameer Sadiq <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; Naseem Ahmad <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a><br>
<b>Subject:</b> RE: [#5638596] - Missing Items / 9411931186</div>
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<div class="MsoNormal" style="background:white"><span style="color:black">Adding another invoice with similar issue – 9413336366 (email attached for more details)</span></div>
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<div class="MsoNormal" style="background:white"><span style="color:black">From 4 item only 3 has been delivered.</span></div>
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<div class="MsoNormal" style="background:white"><span style="color:black">Item - 165081883 - Cuisine Art Glass Food Container - 320 ml – Pending to be delivered</span></div>
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<div class="MsoNormal" style="background:white"><span style="color:black"><img width="702" height="237" style="width:7.3125in;height:2.4722in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTM2MDE4NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.IoQP7AUFgv07jyM-QOZOrK-Wnib1DHWgDZe78GuibwY" data-id="2044011360186"></span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Anslem Misquitta</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Retail Operations - Customer Care</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">T   :  800 HOMEBOX (4663269)</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">F   :  +971 4 5172380</span></div>
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<span style="font-size:10.0pt;line-height:105%">E   :  </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">[email-masked]</span></a><u><span style="color:blue"></span></u>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Landmark Tower, Dubai Marina</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">P.O.Box 282028, UAE.</span></div>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=05%7C01%7CDebesh.Datta%40landmarkgroup.com%7C18223a02c9d54f06eee108db08ff3136%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638113664375220688%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=AZyTi3xF27y7UY4zmC8tKZRCsY6JYsmcK1R7O5WczjE%3D&amp;reserved=0" title="Original URL:
http://www.homeboxstores.com/

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<b>From:</b> Anslem Misquitta <br>
<b>Sent:</b> Tuesday, February 7, 2023 11:17 AM<br>
<b>To:</b> Adil Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Debayan Sarkar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Debesh Datta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ashick Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vaishak Piriyarath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Debayan Sarkar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Debesh Datta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ahmed Zoher &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; malek.hosan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; syed.ataullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Sanaa.Hammad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; samer aburamadan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nada Hattar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Raja Ramachandran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sameer Sadiq &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Naseem Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5638596] - Missing Items / 9411931186</div>
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<div class="MsoNormal">Hi Adil/Debayan/Debesh,</div>
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<div class="MsoNormal">++ <a id="OWAAMB5F0C0C129974C19AB68C35E4605B525" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ashick Ali</span></a>
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<div class="MsoNormal">I hope this email finds you in good health.</div>
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<div class="MsoNormal">As per our last discussion, if any VSI item is not fulfilled within the time frame it gets cancelled automatically by the system, however in this order and we have another order with similar issue (9412425207) and both are prepaid orders
 and pending with the reason "It’s not handover us by vendor" for almost 6+ days.</div>
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<div class="MsoNormal">9412335126 – please keep us posted for this order also where SR is already raised 1558491 -
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<div class="MsoNormal">We don’t have a solution on this when customer calls/chat/email to inquire about their missing item even when they have paid for it.</div>
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<div class="MsoNormal">Please suggest the next step for CS team if any VSI item is missing in the order.</div>
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<span style="mso-ignore:vglayout;margin-left:22px;margin-top:1873px;width:382px;height:196px"><img width="255" height="131" style="width:2.6527in;height:1.3611in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTM2MDE5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ij3GOcYobHNrpQYEzlrLRKzCRcCuCXZZalmAWJyXCpY" data-id="2044011360190" alt="A close up of a sign

Description automatically generated"></span><span style="font-size:8.0pt;line-height:105%"></span>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Anslem Misquitta</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Retail Operations - Customer Care</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">T   :  800 HOMEBOX (4663269)</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">F   :  +971 4 5172380</span></div>
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<span style="font-size:10.0pt;line-height:105%">E   :  </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">[email-masked]</span></a><u><span style="color:blue"></span></u>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Landmark Tower, Dubai Marina</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">P.O.Box 282028, UAE.</span></div>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=05%7C01%7CDebesh.Datta%40landmarkgroup.com%7C18223a02c9d54f06eee108db08ff3136%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638113664375220688%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=AZyTi3xF27y7UY4zmC8tKZRCsY6JYsmcK1R7O5WczjE%3D&amp;reserved=0" title="Original URL:
http://www.homeboxstores.com/

Click to follow link." rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">www.homeboxstores.com</span></a><span style="font-size:8.0pt;line-height:105%"></span>
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<b>From:</b> Adil Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, February 6, 2023 10:18 PM<br>
<b>To:</b> Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vaishak Piriyarath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ashick Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Debayan Sarkar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Debesh Datta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ahmed Zoher &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; malek.hosan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 syed.ataullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanaa.Hammad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; samer aburamadan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nada Hattar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Raja Ramachandran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sameer Sadiq &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5638596] - Missing Items / 9411931186</div>
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<div class="MsoNormal">Dear <a id="OWAAM92A2EC822D674AB0946F2856882EC7B7" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Anslem Misquitta</span></a>,</div>
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<div class="MsoNormal">Vendor didn’t handover us this item.</div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Thanks &amp; Regards</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Adil Khan</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>MFC Operations – UAE
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>Mobile : +97150 8501638 |+971566035863</span>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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<b>From:</b> Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, February 6, 2023 5:44 PM<br>
<b>To:</b> Adil Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vaishak Piriyarath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ashick Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Debayan Sarkar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Debesh Datta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ahmed Zoher &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; malek.hosan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 syed.ataullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sanaa.Hammad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; samer aburamadan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nada Hattar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Raja Ramachandran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sameer Sadiq &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5638596] - Missing Items / 9411931186</div>
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<div class="MsoNormal">Hi Adil,</div>
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<div class="MsoNormal">I hope this email finds you in good health.</div>
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<div class="MsoNormal">We need a confirmation regarding the below item if that has been dispatched to customer for VSI item/order.</div>
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<div class="MsoNormal">Order date – 25th January 2023</div>
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<div class="MsoNormal"><b><u>Below are the items that customer has received :-</u></b></div>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="449" style="width:336.8pt;margin-left:.2pt;border-collapse:collapse">
<tbody>
<tr style="height:15.0pt">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Item</span></b></div>
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</td>
<td width="67" style="width:.7in;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><b><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Status</span></b></div>
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<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Marvel Avengers 4-Drawers Multipurpose Storage Cabinet with Wheels - 52x42x96 cm</span></div>
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<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
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</td>
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<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Sleek 24-Piece Cutlery Set</span></div>
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<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
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</td>
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<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>6-Pieces Knife Block Set</span></div>
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<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
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<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Wooden Large Cutting Board - 36x26 cm</span></div>
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<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
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</td>
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<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Velvet Hanger - Set of 2</span></div>
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<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
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</td>
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<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Amity Metal Clothes Dryer - 180x55x105 cm</span></div>
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<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
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</td>
</tr>
<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Vivid Rosa Cotton Beach Towel - 86x160 cm</span></div>
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<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
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</td>
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<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Liam Kapas 2-Piece Single Cotton Comforter Set - 130x220 cm</span></div>
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</td>
<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
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</td>
</tr>
<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Feston 12-Piece Opalware Dinner Set</span></div>
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<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
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</td>
</tr>
<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Premia 10-Piece Stainless Steel Food Storage Bowl Set</span></div>
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</td>
<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
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<div></div>
</td>
</tr>
<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Rio Patterned Cotton Hand Towel - 50x90 cm</span></div>
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</td>
<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
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<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Waves Porcelain Oval Serving Bowl - 25 cm</span></div>
<div></div>
<div></div>
</td>
<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Rio Patterned Cotton Bath Towel - 68x136 cm</span></div>
<div></div>
<div></div>
</td>
<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Lock &amp; Lock Foldable Ironing Board - 33x80x91 cm</span></div>
<div></div>
<div></div>
</td>
<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Essential Combed Hand Towel - 50x90 cm</span></div>
<div></div>
<div></div>
</td>
<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Rio Patterned Cotton Bath Towel - 68x136 cm</span></div>
<div></div>
<div></div>
</td>
<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Air Rich Hand Towel - 50x90 cm</span></div>
<div></div>
<div></div>
</td>
<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Omega Cutlery Tray - 33 cm</span></div>
<div></div>
<div></div>
</td>
<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Bamboo Mug Tree</span></div>
<div></div>
<div></div>
</td>
<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Vivid Stripes Cotton Beach Towel - 86x160 cm</span></div>
<div></div>
<div></div>
</td>
<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Atlanta Wash Cloth - Set of 12</span></div>
<div></div>
<div></div>
</td>
<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Smart Mug with Handle - 320 ml</span></div>
<div></div>
<div></div>
</td>
<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Wooden Small Cutting Board - 28x38 cm</span></div>
<div></div>
<div></div>
</td>
<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:.2in">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Air Rich Bath Towel - 70x140 cm</span></div>
<div></div>
<div></div>
</td>
<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:.2in">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:15.0pt">
<td width="382" style="width:286.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>Air Rich Bath Towel - 70x140 cm</span></div>
<div></div>
<div></div>
</td>
<td width="67" style="width:.7in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#666666'>DELIVERED</span></div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b><u>Below are the items that customer has not received (VSI Items) :-</u></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">1. 165171917 - Fissman Stainless Steel Colander - 28x22x9.5 cms<br>
2. 165172243 - Fissman Aluminium Stockpot - 6.3 L<br>
3. 165171279 - Fissman Cast Iron Frying Pan - 37x25.5x5.5 cms<br>
4. 165171273 - Fissman Cast Iron Wok - 54x28x8 cms<br>
5. 165171277 - Fissman Cast Iron Frying Pan - 44.5x29.5x4.5 cms<br>
6. 165171199 - Fissman Knife Stand - 21.5x11.5x23 cms<br>
7. 165171061 - Fissman Stainless Steel Chef's Knife - 33x4.5x2 cms<br>
8. 165171170 - Fissman Stainless Steel Kitchen Cleaver Knife - 18x8.1x12.5 cms</span></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
<tr style="height:127.8pt">
<td width="265" style="width:198.45pt;padding:0in 5.4pt 0in 5.4pt;height:127.8pt">
<div class="MsoNormal" style="line-height:105%">
<span style="mso-ignore:vglayout;margin-left:22px;margin-top:2914px;width:382px;height:196px"><img width="255" height="131" style="width:2.6527in;height:1.3611in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMTM2MDE5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4rYrZqj4j5aFey0Lo3_288ev6s2eaipnwEiPY8P5WyE" data-id="2044011360191" alt="A close up of a sign

Description automatically generated"></span><span style="font-size:8.0pt;line-height:105%"></span>
</div>
<div></div>
<div></div>
</td>
<td width="262" style="width:196.55pt;padding:0in 5.4pt 0in 5.4pt;height:127.8pt">
<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Anslem Misquitta</span></div>
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<div></div>
<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Retail Operations - Customer Care</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">T   :  800 HOMEBOX (4663269)</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">F   :  +971 4 5172380</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<span style="font-size:10.0pt;line-height:105%">E   :  </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">[email-masked]</span></a><u><span style="color:blue"></span></u>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Landmark Tower, Dubai Marina</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">P.O.Box 282028, UAE.</span></div>
<div></div>
<div></div>
<div class="MsoNormal" style="line-height:105%">
<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=05%7C01%7CDebesh.Datta%40landmarkgroup.com%7C18223a02c9d54f06eee108db08ff3136%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638113664375220688%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=AZyTi3xF27y7UY4zmC8tKZRCsY6JYsmcK1R7O5WczjE%3D&amp;reserved=0" title="Original URL:
http://www.homeboxstores.com/

Click to follow link." rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">www.homeboxstores.com</span></a><span style="font-size:8.0pt;line-height:105%"></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, February 6, 2023 9:53 AM<br>
<b>To:</b> Vaishak Piriyarath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Adil Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5638596] - Missing Items / 9411931186</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
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<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Reminder</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Vaishak &amp; Adil,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Here are the codes and descriptions of the missing items.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">1. 165171917 - Fissman Stainless Steel Colander - 28x22x9.5 cms<br>
2. 165172243 - Fissman Aluminium Stockpot - 6.3 L<br>
3. 165171279 - Fissman Cast Iron Frying Pan - 37x25.5x5.5 cms<br>
4. 165171273 - Fissman Cast Iron Wok - 54x28x8 cms<br>
5. 165171277 - Fissman Cast Iron Frying Pan - 44.5x29.5x4.5 cms<br>
6. 165171199 - Fissman Knife Stand - 21.5x11.5x23 cms<br>
7. 165171061 - Fissman Stainless Steel Chef's Knife - 33x4.5x2 cms<br>
8. 165171170 - Fissman Stainless Steel Kitchen Cleaver Knife - 18x8.1x12.5 cms<br>
<br>
<br>
Kindly check and do the needful</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Ali</span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 5 Feb at 8:52 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Vaishak,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Here are the codes and descriptions of the missing items.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">1. 165171917 - Fissman Stainless Steel Colander - 28x22x9.5 cms<br>
2. 165172243 - Fissman Aluminium Stockpot - 6.3 L<br>
3. 165171279 - Fissman Cast Iron Frying Pan - 37x25.5x5.5 cms<br>
4. 165171273 - Fissman Cast Iron Wok - 54x28x8 cms<br>
5. 165171277 - Fissman Cast Iron Frying Pan - 44.5x29.5x4.5 cms<br>
6. 165171199 - Fissman Knife Stand - 21.5x11.5x23 cms<br>
7. 165171061 - Fissman Stainless Steel Chef's Knife - 33x4.5x2 cms<br>
8. 165171170 - Fissman Stainless Steel Kitchen Cleaver Knife - 18x8.1x12.5 cms</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Jinana</span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 31 Jan at 9:56 PM
<span class="separator">, Vaishak Piriyarath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please share the item code or proper description of the missing item.
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Vaishak Piriyarath
<br>
<b>Sent:</b> Tuesday, 31 January 2023 9:51 PM<br>
<b>To:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Adil Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5638596] - Missing Items / 9411931186 </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The below stated items are dispatched form our warehouse which are rightly dispatched. This order include VSI item as well which are not dispatched from DWC warehouse. For the confirmation
 of the VSI item please confirm with <a id="OWAAMA577C29241E44B4B8DA6A7A1B471266F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Adil Khan</span></a>.</span></div>
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<span style="color:black">ITEM_ID</span> </div>
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<span style="color:black">ITEM_DESC</span> </div>
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<span style="color:black">154867357</span> </div>
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<span style="color:black">P-Atlanta-WashCloth Set/12- 28x28 cms -Multi-CS</span> </div>
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<span style="color:black">158210275</span> </div>
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<span style="color:black">Waves Porcelain Oval Bowl -19 cm</span> </div>
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<span style="color:black">158937723</span> </div>
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<span style="color:black">Sleek - 24 Pc Cutlery Set 1.8 MM-Shiny</span> </div>
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<span style="color:red">158994919</span> </div>
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<span style="color:red">Navya - Kitchen Towel Set/4- 40x48 cms-Grey/ White --   Cancelled item</span>
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<span style="color:black">159973225</span> </div>
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<span style="color:black">Smart White Mug -320 Ml</span> </div>
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<span style="color:black">160304363</span> </div>
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<span style="color:black">Air Rich-Bath Towel-70x140 cms-White</span> </div>
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<span style="color:black">160332361</span> </div>
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<div class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">P-Feston 12Pcs Dinner Set White</span> </div>
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<span style="color:black">160572284</span> </div>
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<div class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">Essential-Carded-Hand Towel-50x90 cms- Charcoal</span> </div>
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<span style="color:black">160692155</span> </div>
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<span style="color:black">S/2 Velvet Hanger  46x24x0.5cm  Black</span> </div>
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<span style="color:black">162305292</span> </div>
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<div class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">Air Rich-Bath Towel-70x140 cms-Grey</span> </div>
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<span style="color:black">162485665</span> </div>
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<td width="480" style="width:5.0in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">P-6 Pcs Knife With Block Set</span> </div>
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<td width="79" style="width:59.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="right" style="text-align:right;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">162573115</span> </div>
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<td width="480" style="width:5.0in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">EC-WOODEN MUG TREE</span> </div>
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<td width="79" style="width:59.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="right" style="text-align:right;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">162641017</span> </div>
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<td width="480" style="width:5.0in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">EC- WOODEN CUTTING BOARD - 36CM X 26CM</span> </div>
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<td width="79" style="width:59.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="right" style="text-align:right;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">162641018</span> </div>
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<td width="480" style="width:5.0in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">EC- WOODEN CUTTING BOARD - 28CM X 38CM</span> </div>
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<td width="79" style="width:59.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="right" style="text-align:right;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">162724717</span> </div>
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<td width="480" style="width:5.0in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">Omega Cutlery Tray 33 cm  - white</span> </div>
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<td width="79" style="width:59.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="right" style="text-align:right;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">162764947</span> </div>
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<td width="480" style="width:5.0in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">EC- Lid Bowl Set of 5 pcs</span> </div>
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<td width="79" style="width:59.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="right" style="text-align:right;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">162960263</span> </div>
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<td width="480" style="width:5.0in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">EC-P- Lock &amp; Lock FOLDABLE IRONING BOARD GRAY</span> </div>
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</div>
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<td width="79" style="width:59.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="right" style="text-align:right;mso-element:frame;mso-element-frame-hspace:9.0pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="color:black">163975788</span> </div>
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<span style="color:black">Vivid Stripes- Cotton Beach Towel- 86x160 cm- Blue</span>
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<span style="color:black">P-Marvel Avengers 4-Drawers Multipurpose Storage Cabinet With Wheels</span>
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<span style="color:black">Rio Patterned Cotton Bath Towel 68x136 cm Pink</span> </div>
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<span style="color:black">Rio Patterned Cotton Bath Towel 68x136 cm Grey</span> </div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks &amp; Regards,</span></div>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, 30 January 2023 2:53 PM<br>
<b>To:</b> Vaishak Piriyarath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5638596] - Missing Items / 9411931186 </span>
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<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi Vaishak,</span><span style="font-size:10.5pt;font-family:-apple-system">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Missing Item</span></b><span style="font-size:10.5pt;font-family:-apple-system">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247"> 9411931186</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Tracking ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247"> FP012723000417</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Missing Item &amp; Quantity:  All FISSMAN ITEMS &amp; 8 Items <br>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">The cx complaint that he did not receive the item (<b>Fissman Items</b>). He confirmed total (<b>2</b>) containers delivered.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Ali Hazzaa</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sun, 29 Jan at 1:11 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F5638596&amp;data=05%7C01%7CDebesh.Datta%40landmarkgroup.com%7C18223a02c9d54f06eee108db08ff3136%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638113664375220688%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=wBsURZHn5mCdK2Wj7uZOljRuPTUoum%2BA6%2BbrU4TQQZw%3D&amp;reserved=0" rel="noreferrer">
#5638596</a> raised by katrina (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi Vaishak,</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Missing Item</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> 9411931186</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Tracking ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> FP012723000417</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Quantity:  All FISSMAN ITEMS &amp; 8 Items </span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">The cx complaint that</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">he did not receive the item (<b>Fissman</b></span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Items</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">). He confirmed</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">total (<b>2</b>)</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">containers delivered.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Thanks</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Laith </span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5638596:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5638596:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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