Subject: Note Added - [#5636911] Product information
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 07:58:45 +0000

Hi ,    Radhika Jawle added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5636911    Subject:  Product information   Requester: Alina    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">Please be informed that order which is placed on 31<sup>st</sup> JAN will be billed today by 6:00 PM. So after that only you will be able to get the details on AMAZON.</div>
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<div class="MsoNormal">Thanks &amp; Regards,</div>
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<div class="MsoNormal">Radhika Jawle</div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, February 1, 2023 10:44 AM<br>
<b>To:</b> Radhika Jawle &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5636911] - Product information</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5636911" rel="noreferrer">#5636911</a> raised by Alina (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi Radhika,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Amazon Order not showing on CRM<br>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>CX number : 050 489 2062</span></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">​</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement: We are not able to locate the order on CRM.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'><br>
Cx wants to reschedule. Kindly check customer's request.<br>
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Please check the attached.</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Ali</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Wed, 1 Feb at 10:06 AM
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hello,
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for your response so much. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>My phone number is 050 489 2062. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Alina </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Wed, 1 Feb 2023, 10:05 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Alina,<br>
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Thank you for shopping with us.<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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Kindly provide us with the phone number that you used to place the order so we can check for the available dates to reschedule.<br>
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We are looking to hear from you.<br>
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Your Friends,<br>
The Homebox Support Team</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5636911:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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