Subject: Note Added - [#5541561] Late collection - 9406332472/9406085728
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 19 Jan 2023 08:21:57 +0000

Hi ,    Peter Dsouza added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5541561    Subject:  Late collection - 9406332472/9406085728   Requester: Said_amer2005    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Thamil, Please sort it priority basis</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><b>Thanks &amp; Regards,</b></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b>Peter Dsouza</b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>UAE – RDC/E.com &amp; RNA Operations – Home / Non Home
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
</span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark Group,
</span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto">
<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Direct : +9714 809 4409
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +97150 2960624
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><u><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#399AFA'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></u><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, January 19, 2023 11:55 AM<br>
<b>To:</b> Peter Dsouza &lt;[email-masked]&gt;; Sabry Yousef &lt;[email-masked]&gt;; Anslem Misquitta &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; OLM DXB &lt;[email-masked]&gt;; Gobinda Khatri &lt;[email-masked]&gt;; Kuldeep Saini &lt;[email-masked]&gt;; Sameer Hasan &lt;[email-masked]&gt;;
 Thamilalagan M &lt;[email-masked]&gt;; Aditya Manapuram &lt;[email-masked]&gt;; Ashish Karini &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5541561] - Late collection - 9406332472/9406085728</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Escalation -4 Urgent Reminder</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Peter,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Late collection</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID: 9406085728<br>
<strong><span style="font-family:-apple-system">NEW RVP: RP011923001741</span></strong><b><br>
<br>
</b>Order ID: 9406332472<br>
<strong><span style="font-family:-apple-system">NEW RVP: RP011923001757</span></strong>
</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
<strong><span style="font-family:-apple-system">Cx Contact no:</span></strong> 0554169594 / 0552403961<br>
<strong><span style="font-family:-apple-system">Cx Address:</span></strong> Dubai, Warsan-2  - DEWA family accommodation - flat 426<br>
<br>
Assistance Required: Need urgent collection<br>
<br>
Cx is available during working days <strong><span style="font-family:-apple-system">after 4 pm and any time during the weekend</span></strong>.<br>
Kindly contact the customer on the following phone number (0554169594 / 0552403961) to arrange an urgent collection.<br>
 <br>
Thanks &amp; Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Laith </span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system">On Mon, 16 Jan at 7:22 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Escalation -4 Urgent Reminder</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Peter,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Late collection</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID: 9406085728<br>
<strong><span style="font-family:-apple-system">NEW RVP: RP011623001696</span></strong><b><br>
<br>
</b>Order ID: 9406332472<br>
<strong><span style="font-family:-apple-system">NEW RVP: RP011623001702</span></strong>
</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
<strong><span style="font-family:-apple-system">Cx Contact no:</span></strong> 0554169594 / 0552403961<br>
<strong><span style="font-family:-apple-system">Cx Address:</span></strong> Dubai, Warsan-2  - DEWA family accommodation - flat 426<br>
<br>
Assistance Required: Need urgent collection<br>
<br>
Cx is available during working days <strong><span style="font-family:-apple-system">after 4 pm and any time during the weekend</span></strong>.<br>
Kindly contact the customer on the following phone number (0554169594 / 0552403961) to arrange an urgent collection.<br>
 <br>
Thanks &amp; Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Ali</span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 13 Jan at 8:16 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal">
<b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
<strong><span style="font-family:-apple-system">Hi Peter, </span></strong></span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Gentle Reminder
</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Escalation Level 4 </span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Late collection</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID: 9406085728</span></strong><b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
<strong><span style="font-family:-apple-system">NEW RVP: RP011223002318</span></strong><br>
<br>
<strong><span style="font-family:-apple-system">Order ID: 9406332472 </span></strong><br>
<strong><span style="font-family:-apple-system">NEW RVP: RP011223002312</span></strong></span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
<strong><span style="font-family:-apple-system">Cx Contact no:</span></strong> 0554169594 / 0552403961<br>
<strong><span style="font-family:-apple-system">Cx Address:</span></strong> Dubai, Warsan-2  - DEWA family accommodation - flat 426<br>
<br>
<strong><span style="font-family:-apple-system">Assistance Required: </span></strong>Need urgent collection<br>
<br>
Cx is available during working days <strong><span style="font-family:-apple-system">after 4 pm and any time during the weekend</span></strong>.<br>
Kindly contact the customer on the following phone number (0554169594 / 0552403961) to arrange an urgent collection.<br>
 <br>
Thanks &amp; Regards, </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Laith </span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 12 Jan at 4:15 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:-apple-system">Hi Peter, </span></strong><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:-apple-system">Escalation Level 4 </span></strong><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Late collection</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID: 9406085728</span></strong><b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
<strong><span style="font-family:-apple-system">NEW RVP: RP011223002318</span></strong><br>
<br>
<strong><span style="font-family:-apple-system">Order ID: 9406332472 </span></strong><br>
<strong><span style="font-family:-apple-system">NEW RVP: RP011223002312</span></strong></span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
<strong><span style="font-family:-apple-system">Cx Contact no:</span></strong> 0554169594 / 0552403961<br>
<strong><span style="font-family:-apple-system">Cx Address:</span></strong> Dubai, Warsan-2  - DEWA family accommodation - flat 426<br>
<br>
<strong><span style="font-family:-apple-system">Assistance Required: </span></strong>Need urgent collection<br>
<br>
Cx is available during working days <strong><span style="font-family:-apple-system">after 4 pm and any time during the weekend</span></strong>.<br>
Kindly contact the customer on the following phone number (0554169594 / 0552403961) to arrange an urgent collection.<br>
 <br>
Thanks &amp; Regards, </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Laith </span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system">On Mon, 9 Jan at 3:06 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Ashish ,</span></strong><b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
<strong><span style="font-family:-apple-system"> </span></strong></span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Escalation  Level 3</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Reminder </span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Late collection
</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID: 9406085728</span></strong><b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
<strong><span style="font-family:-apple-system">NEW RVP: RP010923002388</span></strong><br>
<br>
<strong><span style="font-family:-apple-system">Order ID: 9406332472 </span></strong><br>
<strong><span style="font-family:-apple-system">NEW RVP: RP010923002417</span></strong></span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
<br>
<strong><span style="font-family:-apple-system">Cx Contact no:</span></strong> 0554169594 / 0552403961<br>
<strong><span style="font-family:-apple-system">Cx Address:</span></strong> Dubai, Warsan-2  - DEWA family accommodation - flat 426<br>
<br>
<strong><span style="font-family:-apple-system">Assistance Required: </span></strong>Need urgent collection<br>
<br>
Cx is available during working days <strong><span style="font-family:-apple-system">after 4 pm and any time during the weekend</span></strong>.<br>
Kindly contact the customer on the following phone number (0554169594 / 0552403961) to arrange an urgent collection.<br>
 <br>
Thanks &amp; Regards, </span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Laith </span></div>
<div></div>
<div></div>
</div>
</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5541561:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>