Subject: New Reply Received - Re: Thank you for collecting your order
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 11 Jan 2023 11:05:03 +0000

Hi Ali Adil,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div dir="auto">But it was never mentioned that outer part only is stainless steel and there is no inside  pic also.<div dir="auto">How is the return procedure. </div>
<div dir="auto"><br></div>
<div dir="auto">Thanks </div>
<div dir="auto">Vinanthi </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 11 Jan 2023, 14:44 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Dear customer,<br><br>Thank you for contacting us.<br><br>We sincerely apologize for the inconvenience caused.<br><br>As we have checked, the mug is covered with stainless steel on the outer part only. Please confirm if you wish to return the product so we can raise a return request for you and get your refund.<br><br>We are looking to hear from you.<br><br>your friends.<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5573530