Subject: New Reply Received - 9515374719 - Mattress Issue
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 05:17:30 +0000

Hi Ali Adil,  The customer has responded to the ticket.  9515374719 - Mattress Issue  Ticket comment <div class="ydp53014d7ayahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px">
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        <div dir="ltr">FOLLOW UP FOR THE COMPLAINT.</div>
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<div>On Friday, December 30, 2022 at 09:17:25 AM GMT+4, Home Box &lt;[email-masked]&gt; wrote:
                
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                <div><div id="yiv0907583595"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style="line-height:1.2;margin-top:14pt;margin-bottom:12pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Dear Customer,</span></div>
<div dir="ltr" style="line-height:1.2;margin-top:14pt;margin-bottom:12pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Thank you for reaching out to us.</span></div>
<div dir="ltr" style="line-height:1.2;margin-top:14pt;margin-bottom:12pt"><span dir="ltr" style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">We have registered your complaint under complaint ID (<span style="color:rgb(0, 0, 0);font-family:Arial;font-size:14.6667px;font-style:normal;font-weight:700;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:pre-wrap;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline !important;float:none">4483387</span>). Please accept our apologies once again.</span></div>
<div dir="ltr" style="line-height:1.2;margin-top:14pt;margin-bottom:12pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">The team has been informed and they will be contacting you shortly in order to inspect and get this sorted out for you. This process can take between 3-5 days.</span></div>
<div dir="ltr" style="line-height:1.2;margin-top:14pt;margin-bottom:12pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">We really appreciate your patience and cooperation with us.</span></div>
<div dir="ltr" style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10.5pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Your friends,</span></div>
<div dir="ltr" style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span dir="ltr" style="font-size:10.5pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">The HomeBox Support Team</span></div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5523486