Subject: New Reply Received - Re: Your products are on the way
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 30 Dec 2022 05:58:12 +0000

Hi Ali Adil,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">I'm trying to call them back no reply .infact I send my location.messages sent also...no response..</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 30 Dec 2022, 09:53 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:12pt;margin-bottom:0pt;padding:0pt 0pt 12pt 0pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#242424;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap" dir="ltr">Dear Valued Customer,</span></div>
<div dir="ltr" style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">  </span></div>
<div dir="ltr" style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt">
<span style="font-size:12pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap"> Thank you for shopping at </span><a href="http://www.homeboxstores.com/" style="text-decoration:none" rel="noreferrer" target="_blank"><span style="font-size:12pt;font-family:'Times New Roman';color:#2c5cc5;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">www.homeboxstores.com</span></a><span style="font-size:12pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">.</span>
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<div dir="ltr" style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">  </span></div>
<div dir="ltr" style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap"> We sincerely apologise for the inconvenience and delay, </span></div>
<div dir="ltr" style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap"> </span></div>
<div dir="ltr" style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt">
<span style="font-size:12pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">​​As per the update we have received from the courier team, they tried to contact you on (</span><span style="font-size:12pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap" dir="ltr">Dec 29</span><span style="font-size:12pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">) on your contact number (</span><span style="font-size:12pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap" dir="ltr">505258487</span><span style="font-size:12pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap" dir="ltr">). Please confirm whether you received any calls and your number is correct and reachable. You can also provide us with an alternate contact number. KIndly also share with us the full address details and the map link.</span>
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<div dir="ltr" style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"> </div>
<div dir="ltr" style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap" dir="ltr">We are looking forward to hearing from you soon.</span></div>
<div dir="ltr" style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap"> </span></div>
<div dir="ltr" style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">Your Friends,</span></div>
<div dir="ltr" style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#333333;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap" dir="ltr">The HomeBox Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5523551