Subject: RE: Wrong commitment
From: Amala Raj <[email-masked]>
To: crys_hb <[email-masked]>, Luma AbuSharekh <[email-masked]>
Cc: Abdul Hameed Rasheed <[email-masked]>, Anton Dilshan <[email-masked]>, Gopinath Janakiraman <[email-masked]>, HB Shj Feeder WH <[email-masked]>, hbaxd feederwh <[email-masked]>, hbpending uae <[email-masked]>, Homebox Delivery <[email-masked]>, ImranKhan <[email-masked]>, Mansoorullah Enayathullah <[email-masked]>, Murali Govindaraj <[email-masked]>, Soundar Rajan <
Date: Tue, 18 Apr 2023 14:16:37 +0000

Dear team
Fyki

Ref crm 4826285.team is another cx delivery once they finish then only move to cx around 7.30pm , kindly check with cx and ask about security policy

Regards
Redeemer

-----Original Message-----
From: crys_hb <[email-masked]>
Sent: Tuesday, 18 April 2023 6:04 PM
To: Luma AbuSharekh <[email-masked]>; Amala Raj <[email-masked]>
Cc: Abdul Hameed Rasheed <[email-masked]>; Anton Dilshan <[email-masked]>; Gopinath Janakiraman <[email-masked]>; HB Shj Feeder WH <[email-masked]>; hbaxd feederwh <[email-masked]>; hbpending uae <[email-masked]>; Homebox Delivery <[email-masked]>; ImranKhan <[email-masked]>; Mansoorullah Enayathullah <[email-masked]>; Murali Govindaraj <[email-masked]>; Soundar Rajan <[email-masked]>; Yunis Fakrudeen <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; [email-masked]; Harsha Lasantha <[email-masked]>
Subject: RE: Wrong commitment

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Dear Team,

The customer is available now and he's asking if he can get the delivery done today.
Please check.

Best Regards,
Rua'a Abukaff

________________________________________
From: Luma AbuSharekh
Sent: Tuesday, April 18, 2023 4:38 PM
To: Amala Raj
Cc: Abdul Hameed Rasheed; Anton Dilshan; Gopinath Janakiraman; HB Shj Feeder WH; hbaxd feederwh; hbpending uae; Homebox Delivery; ImranKhan; Mansoorullah Enayathullah; Murali Govindaraj; Soundar Rajan; Yunis Fakrudeen; crys_hb; HomeBox Customercare UAE; [email-masked]; Harsha Lasantha
Subject: RE: Wrong commitment

[email-masked]<mailto:[email-masked]>

Best Regards,
Lama Abusharekh
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Amala Raj [mailto:[email-masked]]
Sent: Tuesday, April 18, 2023 4:30 PM
To: crys_hb; HomeBox Customercare UAE; [email-masked]
Cc: Abdul Hameed Rasheed; Amala Raj; Anton Dilshan; Gopinath Janakiraman; HB Shj Feeder WH; hbaxd feederwh; hbpending uae; Homebox Delivery; ImranKhan; Mansoorullah Enayathullah; Murali Govindaraj; Soundar Rajan; Yunis Fakrudeen; Harsha Lasantha
Subject: Wrong commitment

Dear team
Kindly find the crm and do the needful

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4826037

4/18/2023 5:28:41 PM

29002102358720230412

DR IQBAL

0588337768

CTD Exceptions

Operational - Retail

Wrong commitment

Closed

Ramesh Narayanan

UAE

cx refused to receive the delivery today kinldy check with cx

-

-

-

256212

18-Apr-2023

Regards
Redeemer Fernando
Associate
Landline: 04821 5925
Mobile: 052 210 1797

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com