Subject: RE: Customer no answer / Sw/off
From: Amala Raj <[email-masked]>
To: Luma AbuSharekh <[email-masked]>
Cc: Abdul Hameed Rasheed <[email-masked]>, Anton Dilshan <[email-masked]>, Gopinath Janakiraman <[email-masked]>, HB Shj Feeder WH <[email-masked]>, hbaxd feederwh <[email-masked]>, hbpending uae <[email-masked]>, Homebox Delivery <[email-masked]>, ImranKhan <[email-masked]>, Mansoorullah Enayathullah <[email-masked]>, Murali Govindaraj <[email-masked]>, Soundar Rajan <
Date: Tue, 18 Apr 2023 14:02:30 +0000

Kindly check again

From: Luma AbuSharekh <[email-masked]>
Sent: Tuesday, 18 April 2023 5:59 PM
To: Amala Raj <[email-masked]>
Cc: Abdul Hameed Rasheed <[email-masked]>; Anton Dilshan <[email-masked]>; Gopinath Janakiraman <[email-masked]>; HB Shj Feeder WH <[email-masked]>; hbaxd feederwh <[email-masked]>; hbpending uae <[email-masked]>; Homebox Delivery <[email-masked]>; ImranKhan <[email-masked]>; Mansoorullah Enayathullah <[email-masked]>; Murali Govindaraj <[email-masked]>; Soundar Rajan <[email-masked]>; Yunis Fakrudeen <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; crys_hb <[email-masked]>; [email-masked]
Subject: RE: Customer no answer / Sw/off

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[email-masked]<mailto:[email-masked]>

Best Regards,
Lama Abusharekh
Customer Experience Specialist
T: +962 6 500 1333
F: +962 6 500 1334
E: [email-masked]<mailto:[email-masked]>
www.crystel.co<http://www.crystel.co/>
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From: Amala Raj [mailto:[email-masked]]
Sent: Tuesday, April 18, 2023 4:52 PM
To: HomeBox Customercare UAE; crys_hb; [email-masked]<mailto:[email-masked]>
Cc: Abdul Hameed Rasheed; Amala Raj; Anton Dilshan; Gopinath Janakiraman; HB Shj Feeder WH; hbaxd feederwh; hbpending uae; Homebox Delivery; ImranKhan; Mansoorullah Enayathullah; Murali Govindaraj; Soundar Rajan; Yunis Fakrudeen
Subject: Customer no answer / Sw/off

Dear team
Kindly find the crm and do the needful

Call ID
Call Date
Invoice No
Cust Name
Cust Mobile
Reason
Sub Reason
Sub Sub Reason
Call Status
Call By
User Loc.
Call Detail
Closing Notes
Appr. Dept
Appr. Reason
Appr. Flag
Appr Notes
Appr.Date
Closed By
Closed Date
PendingNote No
Followup
4826176
4/18/2023 5:50:53 PM
29002102354920230411
MOSTAFA AHMED MOHAMED
0544100017
CTD Exceptions
Other - CTD Exception
Customer no answer / Sw/off
Closed
Ramesh Narayanan
UAE
as per team cx not answering calls kindly check with cx

-
-
-

256212
18-Apr-2023

Regards
Redeemer Fernando
Associate
Landline: 04821 5925
Mobile: 052 210 1797

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com