Subject: New Reply Received - 9423431350 / Return & update order status
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 08:39:24 +0000

Hi Laith Almohamd,  The customer has responded to the ticket.  9423431350 / Return & update order status   Ticket comment <div dir="auto">
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<br>Hi,</div>
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<div dir="auto">See attached pictures as requested. I didn't open the item packet because colour is different than showing in the website.</div>
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<div dir="auto">Best regards</div>
<div dir="auto">Hema</div>
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<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 4 Apr 2023, 12:19 pm Home Box, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Dear Hema,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused, <br><br>We kindly ask you to send the item picture in the current condition , then we can go ahead and raise return request </div>
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<div>We appreciate your patience.</div>
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<div dir="ltr">We are looking to hear you soon </div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044017531864'>20230404_130608.jpg</a><br />2. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044017531866'>20230404_130633.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5980551