Subject: RE: 29030204392020230331 SRD Damaged item
From: Homebox Sccma <[email-masked]>
To: Samer Aburamadan <[email-masked]>, Homebox Sccsm <[email-masked]>, HB Warehouse <[email-masked]>
Cc: Homebox Sccacc <[email-masked]>, Hussain Patanwala <[email-masked]>, Nada Hattar <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 16 Apr 2023 21:07:52 +0000

Dear Team,

Below SRD item (Miro Book case ) was rectified by the Team and it was sold by the team on ASIS basis. ,

Rest the customer informed that he had issue with Bed( Curvy Twin bed )which is WWD Customer had Multiple invoice.
29030204391920230331(WWD invoice).
CRM 4807569

Thanks & Regards
Altaf

From: Samer Aburamadan <[email-masked]>
Sent: Sunday, 16 April 2023 3:21 PM
To: Homebox Sccsm <[email-masked]>; HB Warehouse <[email-masked]>
Cc: Homebox Sccma <[email-masked]>; Homebox Sccacc <[email-masked]>; Hussain Patanwala <[email-masked]>; Nada Hattar <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; crys_hb <[email-masked]>; [email-masked]
Subject: RE: 29030204392020230331 SRD Damaged item

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Hi Team,

A Kind reminder on the below SRD item case,

As per the system the Inspection done on 11th April 2023, with ref# 4790890

Kindly check as the attached photos sent from the customer and asked for an update,

Best Regards,
Samer Aburamadan
Customer Experience Specialist
T: +962 6 500 1333
F: +962 6 500 1334
E: [email-masked]<mailto:[email-masked]>
www.crystel.co<http://www.crystel.co/>
<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>
<https://www.facebook.com/Crystel.co>
<https://twitter.com/CrystelCo>
<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Samer Aburamadan
Sent: Friday, April 14, 2023 4:04 PM
To: Homebox Sccsm
Cc: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Nada Hattar; [email-masked]<mailto:[email-masked]>; crys_hb; [email-masked]<mailto:[email-masked]>
Subject: 29030204392020230331 SRD Damaged item
Importance: High

Dear Team,

Issue with bookcase loose fitting photos attached,

Order ID : 29030204392020230331
Item Name: 165209357 Miro Display/Bookcase W/7 Shelves-Walnut

Best Regards,
Samer Aburamadan
Customer Experience Specialist
T: +962 6 500 1333
F: +962 6 500 1334
E: [email-masked]<mailto:[email-masked]>
www.crystel.co<http://www.crystel.co/>
<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>
<https://www.facebook.com/Crystel.co>
<https://twitter.com/CrystelCo>
<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

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