Subject: RE: Vehicle breakdown convince all the cx slot 2
From: Luma AbuSharekh <[email-masked]>
To: ImranKhan <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Fri, 14 Apr 2023 06:34:47 +0000

IVRINV_NO

CUSTOMER_NAME

CUSTOMER_MOB

DO_START_LOC

CUSTOMER_SUBZONE

CUSTOMER_AREA

GRP_CLUSTER

SCH_SLOT

Call details

9425423852

Aileen Tan

568711609

HBADW

Abu Dhabi

Al Raha Beach

ABU2

1

Cx is  not responding to our calls

9425446387

Sabrina Riaz

508878596

HBADW

Abu Dhabi

Khalifa City

ABU2

1

cx was informed - and she accept it

9425178808

Karam Joseph Aldares

588160046

HBADW

Abu Dhabi

Khalifa City A

ABU2

1

cx was informed cx asked for 3pm as maximum

29063102908920230408

ABDULLA MOHAMEDD

551141173

HBADW

Abu Dhabi

Khalifa City A

ABU2

1

cx was informed and she accept it

9425444903

Huda Askar

544690999

HBADW

Abu Dhabi

Khalifa City A

ABU2

1

cx was informed - and she accept it

[email-masked]<mailto:[email-masked]>

Best Regards,
Lama Abusharekh
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

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<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: ImranKhan [mailto:[email-masked]]
Sent: Friday, April 14, 2023 9:11 AM
To: HomeBox Customercare UAE; crys_hb; [email-masked]
Cc: HBUAE DELIVERY
Subject: RE: Vehicle breakdown convince all the cx slot 2

Kind Reminder .

From: ImranKhan
Sent: Friday, 14 April 2023 9:41 AM
To: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; crys_hb <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]<mailto:[email-masked]>>
Subject: Vehicle breakdown convince all the cx slot 2
Importance: High

Dear Team,

Please find the below mention customer details kindly inform for the delay due to vehicle break down we are unable to delivery in slot 1  kindly convince the cx team will deliver the item in slot 2.
IVRINV_NO

CUSTOMER_NAME

CUSTOMER_MOB

DO_START_LOC

CUSTOMER_SUBZONE

CUSTOMER_AREA

GRP_CLUSTER

SCH_SLOT

9425423852

Aileen Tan

568711609

HBADW

Abu Dhabi

Al Raha Beach

ABU2

1

9425446387

Sabrina Riaz

508878596

HBADW

Abu Dhabi

Khalifa City

ABU2

1

9425178808

Karam Joseph Aldares

588160046

HBADW

Abu Dhabi

Khalifa City A

ABU2

1

29063102908920230408

ABDULLA MOHAMEDD

551141173

HBADW

Abu Dhabi

Khalifa City A

ABU2

1

9425444903

Huda Askar

544690999

HBADW

Abu Dhabi

Khalifa City A

ABU2

1

Thanks& Regards
Imran khan

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