Subject: Note Added - [#6105502] 9426274279 / Consignment Not Created
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 22 Apr 2023 12:54:20 +0000

Hi ,    Vaishak Piriyarath added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6105502    Subject:  9426274279 / Consignment Not Created   Requester: Алена Антонова    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi Laith,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regarding this particular order, regular follow ups are being conducted. However still the issue has not been resolved from the IT team’s side. Once the consignment gets created, it will be fulfilled.</span></div>
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<div class="MsoNormal"><b><span lang="EN-US">Thanks &amp; Regards,</span></b></div>
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<div class="MsoNormal"><b><span lang="EN-US">Bijan Paul.</span></b></div>
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<div>From:<span lang="EN-US"> Home Box &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, 21 April 2023 5:30 PM<br>
<b>To:</b> Vaishak Piriyarath &lt;[email-masked]&gt;; Anslem Misquitta &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; [email-masked]; Ramesh Veluchamy &lt;[email-masked]&gt;; Murtaza Kutiyanawala &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#6105502] - 9426274279 / Consignment Not Created</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi Mr. Anslem &amp; Vaishak,</span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Consignment Not Created</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247"> <strong><span style="font-family:Roboto">9426274279 </span></strong></span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>
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<strong><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Order date : Apr 13, 2023</span></strong><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Assistance Required: Need urgent Delivery</span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Issue Description: Customer placed the order on (<b>Apr 13, 2023</b>). But the consignment not created</span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'><img width="633" height="293" style="width:6.5937in;height:3.052in" id="_x0000_i1027" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzkxNzU5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2EQnLLvxEjXRpmPDmvpYvM1eyZD6pNH9SCD_3cx6PyU"></span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'><img width="657" height="294" style="width:6.8437in;height:3.0625in" id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzkxNzY1NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BJ2S6sba-g__A0-au0iT8AidMaaNqz5CMDC6ojjSXEc"></span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Kindly check and do the needful </span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Laith </span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Thu, 20 Apr at 12:03 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi Vaishak,</span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Consignment Not Created</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247"> <strong><span style="font-family:Roboto">9426274279 </span></strong></span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>
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<strong><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Order date : Apr 13, 2023</span></strong><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Assistance Required: Need urgent Delivery</span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Issue Description: Customer placed the order on (<b>Apr 13, 2023</b>). But the consignment not created</span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'><img width="633" height="293" style="width:6.5937in;height:3.052in" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzgxMzE1NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Nj-aQlZ4qTbGxDr100hZQBJRcYfoIEU052XMLKUZ3eA"></span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Kindly check and do the needful </span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Laith </span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Tue, 18 Apr at 2:39 PM
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6105502" rel="noreferrer">#6105502</a> raised by Алена Антонова (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi Vaishak,</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Consignment</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Not Created</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> <strong><span style="font-family:Roboto">9426274279 </span></strong></span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>
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<strong><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>Order date : Apr 13, 2023</span></strong><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Assistance Required:</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Need urgent Delivery</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Issue Description: Customer</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">placed the order on (<b>Apr</b></span></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">13, 2023</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">).</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">But the consignment not created</span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Kindly check</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">and do the needful </span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Thanks</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Laith </span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Tue, 18 Apr at 2:30 PM
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Dear Valued Customer,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>We sincerely apologize for any inconvenience caused, <br>
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We would like to inform you that, furniture item will be delivered today, Slot3(18:00-20:00), kindly note team number for further coordination: 0505832867</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regarding Household Item we are sorry for the delay , we will escalate the delay to the concerned team and will update you as soon as possible </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>We request you to please allow us some time so we can work on this and do the needful.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>We appreciate your patience.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Your Friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>The Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">6105502:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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