Subject: RE: delivery request
From: Amala Raj <[email-masked]>
To: crys_hb <[email-masked]>, Luma AbuSharekh <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Thu, 20 Apr 2023 14:01:27 +0000

Dear team
It’s a pending delivery. team is doing today fresh delivery now,  once they finished slot 2 fresh delivery .they ll do the delivery for this cx

-----Original Message-----
From: crys_hb <[email-masked]>
Sent: Thursday, 20 April 2023 5:55 PM
To: Luma AbuSharekh <[email-masked]>; Amala Raj <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; [email-masked]
Subject: RE: delivery request

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Dear team,

cx so upset , some one from the delivery team  told him that this order it is in't urgent and it won't delivered .

cx get upset and wait a call back from your side

Kindly check and do the needful

Regards

Razan
________________________________________
From: Luma AbuSharekh
Sent: Thursday, April 20, 2023 4:33 PM
To: Amala Raj
Cc: HBUAE DELIVERY; HomeBox Customercare UAE; crys_hb; [email-masked]
Subject: RE: delivery request

[email-masked]<mailto:[email-masked]>

Best Regards,
Lama Abusharekh
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Amala Raj [mailto:[email-masked]]
Sent: Thursday, April 20, 2023 4:20 PM
To: HomeBox Customercare UAE; crys_hb; [email-masked]
Cc: HBUAE DELIVERY
Subject: delivery request

Dear team
Kindly find the crm and do the needful

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4832593

4/20/2023 5:19:55 PM

9425683177

Satendra Rao

564147139

CTD Exceptions

Operational - Retail

Slot change request

Closed

Ramesh Narayanan

UAE

ref crm 4826374 team will deliver in slot stuck with delivery high fixing cx, kinldy convince the cx

-

-

-

256212

20-Apr-2023

Regards
Redeemer Fernando
Associate
Landline: 04821 5925
Mobile: 052 210 1797

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