Subject: Note Added - [#6105502] 9426274279 / Consignment Not Created
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 11:09:27 +0000

Hi ,    Anslem Misquitta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6105502    Subject:  9426274279 / Consignment Not Created   Requester: Алена Антонова    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Liwa Store</div>
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<div class="MsoNormal">Just FYI</div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Anslem Misquitta</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Retail Operations - Customer Care</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">T   :  800 HOMEBOX (4663269)</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">F   :  +971 4 5172380</span></div>
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<span style="font-size:10.0pt;line-height:105%">E   :  </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">[email-masked]</span></a><u><span style="color:blue"></span></u>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">Landmark Tower, Dubai Marina</span></div>
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<div class="MsoNormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%">P.O.Box 282028, UAE.</span></div>
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<a href="http://www.homeboxstores.com/" title="Original URL:
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Click to follow link." rel="noreferrer"><span style="font-size:10.0pt;line-height:105%">www.homeboxstores.com</span></a><span style="font-size:8.0pt;line-height:105%"></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Vaishak Piriyarath &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, April 18, 2023 3:06 PM<br>
<b>To:</b> Home Box &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; [email-masked]; Ramesh Veluchamy &lt;[email-masked]&gt;; Anslem Misquitta &lt;[email-masked]&gt;; Murtaza Kutiyanawala &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#6105502] - 9426274279 / Consignment Not Created</div>
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<div class="MsoNormal"><span lang="en-AE">Hi Laith,</span></div>
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<span lang="en-AE" style='font-family:"Calibri Light",sans-serif'>As the consignment has not been created. A SR has been raised (</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Calibri Light",sans-serif;color:#717171;background:white'>INC1615413)</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#717171;background:white'>.
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<div class="MsoNormal" style="margin-top:12.0pt"><span lang="en-AE" style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#717171;background:white'>After the consignment gets created. It will be fulfilled as soon as possible.</span></div>
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<div class="MsoNormal"><b>Thanks &amp; Regards,</b></div>
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<div class="MsoNormal"><b>Bijan Paul.</b></div>
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<b>From:</b> Home Bx &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, 18 April 2023 2:39 PM<br>
<b>To:</b> Vaishak Piriyarath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Ramesh Veluchamy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anslem Misquitta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Murtaza Kutiyanawala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#6105502] - 9426274279 / Consignment Not Created</div>
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<b><i><span lang="en-AE" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6105502" rel="noreferrer">#6105502</a> raised by Алена Антонова (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi Vaishak,</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal" style="background:white"><b><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Consignment</span></b></div>
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<b><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Not Created</span></b><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<b><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order ID:</span></b><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> <strong><span style="font-family:Roboto">9426274279 </span></strong></span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<strong><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>Order date : Apr 13, 2023</span></strong><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal" style="background:white"><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Assistance Required:</span></div>
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<span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Need urgent Delivery</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal" style="background:white"><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Issue Description: Customer</span></div>
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<div class="MsoNormal" style="background:white"><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">placed the order on (<b>Apr</b></span></div>
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<b><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">13, 2023</span></b><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">).</span>
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<span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">But the consignment not created</span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<div class="MsoNormal" style="background:white"><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Kindly check</span></div>
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<span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">and do the needful </span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Thanks</span></div>
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<span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="en-AE" style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Laith </span><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Tue, 18 Apr at 2:30 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Dear Valued Customer,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We sincerely apologize for any inconvenience caused, <br>
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We would like to inform you that, furniture item will be delivered today, Slot3(18:00-20:00), kindly note team number for further coordination: 0505832867</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regarding Household Item we are sorry for the delay , we will escalate the delay to the concerned team and will update you as soon as possible </span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to please allow us some time so we can work on this and do the needful.</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We appreciate your patience.</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your Friends,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team</span></div>
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