Subject: New Reply Received - 29030202208520220419 - Damaged WWD
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 13:36:41 +0000

Hi Laith Almohamd,  The customer has responded to the ticket.  29030202208520220419 - Damaged WWD  Ticket comment <div dir="auto">Which part you want to replace, the bed is making noice when we use it and your team was unable to make up why it's making noice.<div dir="auto"><br></div>
<div dir="auto">Earlier they replaced the 3 panels on the bed. Now what else you want to replace, again the same panels?</div>
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<div dir="auto">Anyways, I will again accept the replacement but only on the condition wherein you need to accept and confirm via email that even after this replacement trial the problem remains unresolved you will give me 100% refund of the bed without any further discussion on it.</div>
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<div dir="auto">Otherwise I am not interested in wasting my time  and energy on this matter anymore. </div>
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<div dir="auto">Waiting for your final response.</div>
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<div dir="auto">Thanks</div>
<div dir="auto">Vidhi</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Apr 11, 2023, 16:11 Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Dear Valued Customer,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for any inconvenience caused, <br><br>
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<div dir="ltr">Please accept our apologies for the issue has faced, we kindly ask you to confirm the part replacement for now and if the issue not resolved successfully we will do the needful.</div>
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<div dir="ltr">​</div>
<div dir="ltr">Once again, sincere apologies and thank you for your patience.<br><br>​We are looking to hear you soon <br><br>
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<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6036796