Subject: Gate pass was not Ready #9421464934(8th Apr Delivery )
From: ImranKhan <[email-masked]>
To: HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>
Date: Sun, 9 Apr 2023 06:09:05 +0000

Dear Team,

Please check the below CRM & do the needful.

Call ID
Call Date
Invoice No
Cust Name
Cust Mobile
Reason
Sub Reason
Sub Sub Reason
Call Status
Call By
User Loc.
Call Detail
Closing Notes
Appr. Dept
Appr. Reason
Appr. Flag
Appr Notes
Appr.Date
Closed By
Closed Date
PendingNote No
Followup
4794802
4/9/2023 10:06:24 AM
9421464934
Hend Alnoor
552410001
Enquiry
Fresh Delivery
Others
Closed
Imran Khan
UAE
8th Apr Refer CRM-4794058 as per the team gate pass not ready and customer not ready support even not able to speak with security . Note - for the gate pass already we have shared the requested document but gate pass not ready .

-
-
-

136213
09-Apr-2023

Thanks& Regards
Imran khan

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: order no. 9421464934 entry permit
From: ImranKhan <[email-masked]>
To: crys_hb <[email-masked]>, Sanaa.Hammad <[email-masked]>, Mansoorullah Enayathullah <[email-masked]>, HBUAE DELIVERY <[email-masked]>, HB Warehouse <[email-masked]>, Muhammad Hussain <[email-masked]>, Abdul Hameed Rasheed <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>
Date: Thu, 6 Apr 2023 08:57:59 +0000

Dear Shahed ,

Please find the requested document FYI,

Regards
Imran khan

-----Original Message-----
From: crys_hb <[email-masked]>
Sent: Thursday, 6 April 2023 12:43 PM
To: ImranKhan <[email-masked]>; Sanaa.Hammad <[email-masked]>; Mansoorullah Enayathullah <[email-masked]>; HBUAE DELIVERY <[email-masked]>; HB Warehouse <[email-masked]>; Muhammad Hussain <[email-masked]>; Abdul Hameed Rasheed <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>
Subject: RE: order no. 9421464934 entry permit

CAUTION: External email sender. Use care when clicking on links or opening attachments!

dear team,

cx needs more information
1 - valid visa of each driver
2- valid passport for each driver
3- car registration card driver

within 30 mins max.

regards,
shahed
________________________________________
From: ImranKhan [[email-masked]]
Sent: Thursday, April 06, 2023 11:28 AM
To: Sanaa Hammad; Mansoorullah Enayathullah; crys_hb; HBUAE DELIVERY; HB Warehouse; Muhammad Hussain; Abdul Hameed Rasheed
Cc: HomeBox Customercare UAE
Subject: RE: order no. 9421464934 entry permit

@Muhammad Hussain

Kindly arrange the requested Document for below staff.

@Abdul Hameed Rasheed FYI.

Regards
Imran khan

-----Original Message-----
From: Sanaa Hammad <[email-masked]>
Sent: Thursday, 6 April 2023 12:26 PM
To: ImranKhan <[email-masked]>; Mansoorullah Enayathullah <[email-masked]>; crys_hb <[email-masked]>; HBUAE DELIVERY <[email-masked]>; HB Warehouse <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>
Subject: RE: order no. 9421464934 entry permit
Importance: High

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Dear team,

Customer asked for more details about the team kindly check and share it back on priority,

I need more information
1 - valid vissa of each
2- valid passport for each
3- car registration card

Best Regards,
Sanaa Hammad
Customer Experience specialist
T: +962 6 500 1333
F: +962 6 500 1334
E: [email-masked]
www.crystel.co

-----Original Message-----
From: ImranKhan [mailto:[email-masked]]
Sent: Thursday, April 6, 2023 9:56 AM
To: Sanaa Hammad; Mansoorullah Enayathullah; crys_hb; HBUAE DELIVERY; HB Warehouse
Cc: HomeBox Customercare UAE
Subject: RE: order no. 9421464934 entry permit

Dear,

Please find team Details  and attached ID FYI , kindly arrange Gate pass.

HRMS No Employee Name   Designation     Vehicle No
210106                   Asim Ifthikar                    Driver        62714
50359            Rajib Thakur Hajam     Carpenter
223896                    Sanjib Bhujel               Carpenter

Regards
Imran khan

-----Original Message-----
From: Sanaa Hammad <[email-masked]>
Sent: Wednesday, 5 April 2023 2:58 PM
To: Mansoorullah Enayathullah <[email-masked]>; crys_hb <[email-masked]>; HBUAE DELIVERY <[email-masked]>; HB Warehouse <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>
Subject: RE: order no. 9421464934 entry permit
Importance: High

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Dear mansoor,

We need the details tomorrow maximum so customer can arrange for the pass because the security in this place not working on Fridays so she need the details on Thursday 6th April and customer delivery in Saturday 8th April and she don't want any problem so we need the details tomorrow maximum.

Best Regards,
Sanaa Hammad
Customer Experience specialist
T: +962 6 500 1333
F: +962 6 500 1334
E: [email-masked]
www.crystel.co

-----Original Message-----
From: Mansoorullah Enayathullah [mailto:[email-masked]]
Sent: Friday, March 24, 2023 6:17 PM
To: crys_hb; HBUAE DELIVERY; HB Warehouse
Cc: HomeBox Customercare UAE
Subject: RE: order no. 9421464934 entry permit

Hi @crys_hb

Kindly update before 2 days from delivery date.

Regards,
Mansoor

-----Original Message-----
From: crys_hb <[email-masked]>
Sent: Thursday, March 23, 2023 11:40 AM
To: HBUAE DELIVERY <[email-masked]>; HB Warehouse <[email-masked]>
Cc: crys_hb <[email-masked]>; HomeBox Customercare UAE <[email-masked]>
Subject: order no. 9421464934 entry permit

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Hi team,

As a ref#4737087 cx want all the details about the team that will visit her or they cant pass to her location she want all info about the car, the workers and pics. pls check and do the needful.

cx email :[email-masked]

regards,
shrouq
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: FW: order no. 9421464934 entry permit
From: ImranKhan <[email-masked]>
To: Muhammad Hussain <[email-masked]>
Date: Thu, 6 Apr 2023 08:36:38 +0000

FYI

-----Original Message-----
From: ImranKhan
Sent: Thursday, 6 April 2023 10:56 AM
To: Sanaa Hammad <[email-masked]>; Mansoorullah Enayathullah <[email-masked]>; crys_hb <[email-masked]>; HBUAE DELIVERY <[email-masked]>; HB Warehouse <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>
Subject: RE: order no. 9421464934 entry permit

Dear,

Please find team Details  and attached ID FYI , kindly arrange Gate pass.

HRMS No Employee Name   Designation     Vehicle No
210106                   Asim Ifthikar                    Driver        62714
50359            Rajib Thakur Hajam     Carpenter
223896                    Sanjib Bhujel               Carpenter

Regards
Imran khan

-----Original Message-----
From: Sanaa Hammad <[email-masked]>
Sent: Wednesday, 5 April 2023 2:58 PM
To: Mansoorullah Enayathullah <[email-masked]>; crys_hb <[email-masked]>; HBUAE DELIVERY <[email-masked]>; HB Warehouse <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>
Subject: RE: order no. 9421464934 entry permit
Importance: High

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Dear mansoor,

We need the details tomorrow maximum so customer can arrange for the pass because the security in this place not working on Fridays so she need the details on Thursday 6th April and customer delivery in Saturday 8th April and she don't want any problem so we need the details tomorrow maximum.

Best Regards,
Sanaa Hammad
Customer Experience specialist
T: +962 6 500 1333
F: +962 6 500 1334
E: [email-masked]
www.crystel.co

-----Original Message-----
From: Mansoorullah Enayathullah [mailto:[email-masked]]
Sent: Friday, March 24, 2023 6:17 PM
To: crys_hb; HBUAE DELIVERY; HB Warehouse
Cc: HomeBox Customercare UAE
Subject: RE: order no. 9421464934 entry permit

Hi @crys_hb

Kindly update before 2 days from delivery date.

Regards,
Mansoor

-----Original Message-----
From: crys_hb <[email-masked]>
Sent: Thursday, March 23, 2023 11:40 AM
To: HBUAE DELIVERY <[email-masked]>; HB Warehouse <[email-masked]>
Cc: crys_hb <[email-masked]>; HomeBox Customercare UAE <[email-masked]>
Subject: order no. 9421464934 entry permit

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Hi team,

As a ref#4737087 cx want all the details about the team that will visit her or they cant pass to her location she want all info about the car, the workers and pics. pls check and do the needful.

cx email :[email-masked]

regards,
shrouq
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com