Subject: RE: Kindly Rebill the order to SWD #29062613229920230330
From: Homebox zccma <[email-masked]>
To: Homebox Delivery <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, Lijo Joseph <[email-masked]>, Homebox zccsm <[email-masked]>
Date: Sat, 8 Apr 2023 13:49:49 +0000

Dear Soundar/ Hameed,

Please find below new invoice details which is billed as SWD. Customer wants the delivery on 11-04-2023. All the items are packed and kept ready in our store. Please arrange a delivery team to pick the same from ZCC on 10-04-2023.

INVOICE_DATE
INVOICE_NO
DELIVERY_TYPE
SCHEDULE_DATE
SCHEDULE_STATUS
ITEM_CODE
ITEM_DESCRIPTION
QTY
CUSTOMER_NAME
MOB
AREA
4/6/2023
29062201788820230406
DEL
4/11/2023
DELIVERY ORDER
164915423
Chelsea 6 Drawers Master Dresser-Light O
1
RASHEDD SAEED
563331577
Abu Dhabi
4/6/2023
29062201788820230406
DEL
4/11/2023
DELIVERY ORDER
164915395
Chelsea 150 x200 Bed-Light Oak
1
RASHEDD SAEED
563331577
Abu Dhabi
4/6/2023
29062201788820230406
DEL
4/11/2023
DELIVERY ORDER
164915422
Chelsea 2 Drawer Nightstand-Light Oak
2
RASHEDD SAEED
563331577
Abu Dhabi
4/6/2023
29062201788820230406
DEL
4/11/2023
DELIVERY ORDER
164915412
Chelsea Mirror For Dressers- Light Oak
1
RASHEDD SAEED
563331577
Abu Dhabi

From: Homebox Delivery <[email-masked]>
Sent: Wednesday, April 5, 2023 9:52 AM
To: Homebox zccma <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; crys_hb <[email-masked]>; [email-masked]
Cc: HBUAE DELIVERY <[email-masked]>
Subject: Kindly Rebill the order to SWD #29062613229920230330

Dear Team,
Please find the below CRM & do the needful,

Call ID
Call Date
Invoice No
Cust Name
Cust Mobile
Reason
Sub Reason
Sub Sub Reason
Call Status
Call By
User Loc.
Call Detail
Closing Notes
Appr. Dept
Appr. Reason
Appr. Flag
Appr Notes
Appr.Date
Closed By
Closed Date
PendingNote No
Followup
4781526
4/5/2023 9:24:30 AM
29062613229920230330
Rashedd Saeed
971563331577
CTD Exceptions
Operational - Retail
Wrong commitment
Closed
Ramesh Narayanan
UAE
All are SSD item Not possible to get the item please change the bill to SWD ,so we cannot fulfill the delivery today kindly inform to the customer

-
-
-

256212
05-Apr-2023

Thank,
Ramesh
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