Subject: false commitment during delivery issue - 9423439972
From: Sanaa Hammad <[email-masked]>
To: HBUAE DELIVERY <[email-masked]>, HB Warehouse <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, crys_hb <[email-masked]>
Date: Sat, 8 Apr 2023 08:17:56 +0000

Dear team,

Ref# 4790918,

Customer received the item damage and the driver told her he will come next day to fix the issue but he didn't even raised a complaint,

Now customer keep calling shouting on us, pleas check and arrange for the issue to be solve on priority.

Best Regards,
Sanaa Hammad
Customer Experience specialist

T: +962 6 500 1333

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