Subject: New Reply Received - 9419697675 - Damaged WWD Pending Complaint
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 08 Apr 2023 02:23:41 +0000

Hi Laith Almohamd,  The customer has responded to the ticket.  9419697675 - Damaged WWD Pending Complaint  Ticket comment <div dir="auto">Morning, </div>
<div dir="auto">It has NOT been resolved.</div>
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<div dir="auto">A driver from your company called me today and said he needs to come inspect the goods.</div>
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<div dir="auto">I said the inspection has a<span style="font-size: 12pt">lready been done, however I need somebody to come take the Gazebo away.</span>
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<div dir="auto"><span style="font-size: 12pt">Nishs</span></div>
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<div dir="auto" id="ms-outlook-mobile-signature">Sent from <a href="https://aka.ms/AAb9ysg" rel="noreferrer">
Outlook for Android</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, April 8, 2023 6:18:53 AM<br>
<b>To:</b> NSK Social &lt;[email-masked]&gt;<br>
<b>Subject:</b> 9419697675 - Damaged WWD Pending Complaint
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5970872</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Laith Almohamd : </div>
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<div dir="ltr">Hi Nisha,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused, <br>
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We would like to inform you that , as per the update from inspection team , the item is fully damaged , what we can do in this case is raise return request for the item and the refund will be go to the ordinal payment method within 7 to 14 day , kindly confirm
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<div>We appreciate your patience.</div>
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<div dir="ltr">We are looking to hear you soon </div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5970872